Inspire HR auto tracking a non existant exercise

[Unimist]

My Inspire HR keeps auto tracking that I am doing a swim yet I am nowhere near a pool. How can I stop this. 

[JohnnyRow]

One solution would be to turn off auto-recognition for swimming.  On phone app dashboard, click exercise tile, then gear icon near top right.  It shows the activities that can be auto-recognized.  You can turn any off, or change the minimum time needed to be recognized.

[Parkersspace]

This is hardly a fix for the issue of it not auto tracking well. I purchased the Inspire in hopes it would fix the band issue (always breaking after a couple months).  Now I'm hoping there is more updates to the inspire as it doesn't auto track nearly as well as the Alta HR always  has.  It has tracked me swimming when i was putting away clothes (it did also seem to track my legit swims fine), it has recorded my outdoor bike rides as a "Sport" three times now, and I edit to say Bike but it doesn't let me put it in as an Outdoor bike ride when i have to edit the auto track settings, it will only take certain pre determined exercises for the setting "sport".  I am now probably going to wear both my fit bit alta and Inspire in hopes it auto tracks all my activities properly an compare. Going to try syncing my alta to my windows 10 computer and set up a second account to link it too.  I have had the inspire for 3 weeks now.  It works in general but doens't track nearly as well as the Alta HR did and I don't understand how it can be using the same apps, platform and company and be so much more inconsistent then the Alta was.  I did love the tracking on the Alta HR which is why i put up with the band issue and devised my own way to hold it together for prolonged use in sports.

[JohnnyRow]

@Parkersspace  I don't think this will satisfy you, but I wonder if you realize that, unlike the Alta HR which had to rely on auto-tracking, the Inspire lets you use the Exercise App, starting and stopping the workout time yourself, and categorizing the type of exercise before you begin.

[Parkersspace]

Thanks Johnny, I understand that his how the inspire works but I don't want to have to start and stop lol.  I'm lazy, i love the auto tracking and how it worked on the Alta, so hopefully this will get sorted out or it's my current Inspire that is not working right and a new one would fix the problem.  I will have to get hold of support and show them what it is doing and how the auto tracking is not working as intended as it does on the Alta.

[Ktf07]

What did you find out? I am having the same exact issue! Thanks!

[JRTMama]

Mine went to an exercise and I can’t get out of it! I hit the button, finish and at :left_arrow: Return, it goes back into the exercise!  If I swipe, as it appears I should, back to the exercise! Hit the button?  Same thing!  Help!  Not happy with this!

[Parkersspace]

Not sure who you are asking but for my Inspire HR i took it back to Target after testing it for a little over a week with the Inspire and the Alta on, and switched wrists to make sure it was the same on each wrist.  I opened a second account and linked my Alta HR to that account wore both fitbits.  The Alta HR ran as perfectly as it had at auto tracking for the past two years.  Several Bike Rides, a hike and walks and my 34 minute aerobic video done on a mini trampoline.  I set Strava of Mapmyride for hikes, rides and walks so they start and stop when i start and stop.  The Alta, without fail, started auto tracking at the same time as I started on the apps each time and the time the alta said I was exercising was equal to my stop time.  The Inspire recorded the exercises under the incorrect exercises, one bike ride it recorded as two "Sports" and an "Outdoor Bikeride, but the 2 hour bike ride shows a start time in a "Sport" then swiches after 30 minutes to a 1 hour bike ride then goes to a sport again that runs 10 minutes past the end of my bike ride.  The Alta HR recorded it as a 2 hour bike ride, starting when it started on Strava.  Every day it made auto tracking errors on finish time and type of exercise it was recording and it also recorded a couple of swims when I was folding laundry and missed recording in auto a real swim I took.  As I noted i took it back to Target as I wasn't a month yet and I still could.  I decided to get a refund, i'm going to wait a couple months and see if they run and update that fixes this or I may buy another fitbit with less issues, or get a garmin i can trust to swim with. Now the sleep tracking and HR seemed pretty close to the Alta, and the over all calories burned and HR graph on the exercises were pretty close, and the sleep tracking wasn't too bad, they were a bit different but it seemed to get the start and stop time right and the graphs were similar.  So it's accuracy may be not too bad, just it kept auto tracking incorrectly.  I did post one days photos in another thread of the the Inspire vs the Alta.  I hope they fix it.  I liked the feel on and would like one I can use to track swimming, that doesnt' track swims when I'm not swimming and knows what exercise I'm doing like the Alta.  I don't understand how it messes up the auto track so much when the the Alta has done it flawlessly for 2 years so they obviously can do it right.

[JRTMama]

Thanks for your reply! I FINALLY, after several hours, managed to get the screen back to the clock! I don't know if it's ultra-sensitive or not enough! Too sensitive in terms of just starting an exercise I didn't start! I kickbox so I like to start that exercise when I kickbox. It's taken me a while to get it, but it will stop and I can get back to the normal screen - usually. I have 2 other exercises on there and sometimes, when trying to get to the kickboxing, it'll go into swimming and, again, I get can't it out! Have to stop, finish and attempt to exit! It's a pain! I got this for the HR and the exercise calculations. I've had a Fitbit since 2013, starting with the very first Flex! I have an Alta (not HR) and it never fails me - maybe all the bells and whistles is problematic? I'm not as pleased with it as I thought I'd be.






Mary C. Drosche
________________________________

According to the Humane Society of the United States, approximately 2 dogs are euthanized every second simply because no one wants them. More than 7 million pets are euthanized every year due to pet overpopulation. That's 135,000 per week or 20,000 pets euthanized every 24 hours, 365 days a year. PLEASE spay/neuter your pets!

"He is your friend, your partner, your defender, your dog. You are his life, his love, his leader. He will be yours, faithful and true, to the last beat of his heart. You owe it to him to be worthy of such devotion." - Unknown

[Parkersspace]

I'm sticking with my Alta HR for now and I like the bells and whistles on the Inspire but I think it's been released with too much of a rush maybe, too many bugs.  My Alta HR has never failed me, but i would like one waterproof.  After reading a lot of the reviews sounds like waterproof is maybe really non existent.  People seem to have issues with them in the water.  So now I'm not sure if i should get an upgraded fitbit that has been around a while or go with another tracker.  I love the sleep and auto track functions on my Alta HR and how well it tracks the HR, so that makes me want to stay with Fitbit.  Maybe if i wait a few months or for Inspire 2 the bugs will be fixed.

[Brandygirl210]

I struggle with this too, but you have to tap the screen when it says finish. If you push the button when it says "return" it returns to exercise. you have to tap the finish so it tells you "Good Job" and then you can swipe it away to go back to the time clock. Mine likes to tell me that I am exercising in my sleep. no wonder I wake up tired. 

[JRTMama]

Haha! I'd be tired, too! When I tape it to Return after I've finished an actual exercise (or maybe one that just decides to start!), it goes back to the exercise it was in and will not let me out! Took me several hours yesterday, off and on, to get that to finally work!






Mary C. Drosche
________________________________

According to the Humane Society of the United States, approximately 2 dogs are euthanized every second simply because no one wants them. More than 7 million pets are euthanized every year due to pet overpopulation. That's 135,000 per week or 20,000 pets euthanized every 24 hours, 365 days a year. PLEASE spay/neuter your pets!

"He is your friend, your partner, your defender, your dog. You are his life, his love, his leader. He will be yours, faithful and true, to the last beat of his heart. You owe it to him to be worthy of such devotion." - Unknown