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Inspire HR charging cable availability

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‎07-12-2021 08:44 - last edited on ‎07-21-2021 16:28 by Fitbit Moderator

‎07-12-2021 08:44 - last edited on ‎07-21-2021 16:28 by Fitbit Moderator

Left my charger at a hotel in Gatlinburg.  I now need a new charger for my Inspire HR.  I ordered the charger.  It is not Like the one that came with mine.  I had a chat session with someone and they said they are out right now.  But when I did a close up of the charger it is the one they just sent me.  Not the one that came with mine.  My Inspire HR has 3 pins on the back for the charger and is rounded.  The one they are advertising has 2 pins and is flat.  Can someone please help me get the correct charger?

Thank you in advance!

 

When I did a close up of the charger it is not the one they just sent me.

 

 

Moderator edit: updated subject for clarity.

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2 REPLIES 2

‎07-17-2021 22:23

‎07-17-2021 22:23

Same, I ordered a replacement for the I spire HR and was sent the incorrect charger. I looked all over the site and the inspire HR is nowhere to be found. I did find it on Walmart site.

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‎07-21-2021 16:27

In response to 1SlimSistah

‎07-21-2021 16:27

Welcome to the Fitbit Community, @carolinsaginaw and @1SlimSistah. Thanks for letting us know that you ordered the wrong charging cable for your Inspire HR.

 

I checked our inventory and currently those charging cables are out of stock as you mentioned @carolinsaginaw. You can try where @1SlimSistah mentioned or with our Authorized retailers.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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