Inspire HR display blinking

[jme50]

Since yesterday my inspire HR is unusable. Yesterday it started  blinking and then going completely black. I put it on the charger and after a couple of hours checked it and it would still blink while being worn. I tried a soft reset, but after the reset it just continues blinking.

I have video, but can't attach it here.

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @jme50, welcome to the Community Forums!

Thanks for bringing this to our attention and for trying some troubleshooting steps before to posting over here. Since the restart process didn't resolve your issue, let me share with you that our Customer Support team was contacted on your behalf to provide you with further assistance regarding the difficulties you're currently experiencing. That said, please keep an eye on your email inbox because they'll be in touch with you pretty soon. 

In the meantime they contact you, let me know if you have any additional questions.

[sgmom03]

We have the same problem.  Flashing screen kills battery, and multiple resets to smiley face do not help.

[RicardoFitbit]

Hi @sgmom03, welcome aboard.

Thanks for your post and for the details that were shared, I'm sorry to know that you're experiencing the same issue but thanks for trying our restart process before bringing this to my attention. To get you back on track, I've created a ticket on your behalf with our Customer Support team for them to further assist you with your Inspire HR. I suggest you to periodically check your email inbox and spam folders because they'll send you information in a timely manner.

Don't hesitate to contact me back if further assistance is needed, I'll be around. 

[InFocus]

I am having the same issue. Display continues to blink after resets and drains battery.

[MaryJ1964]

I am having the sane issue as well. Now it looks like my fitbit has died....