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Inspire HR is tracking too many steps while sleeping

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I'd like to think I ran at supersonic speeds in my sleep from 4 a.m. to 5 a.m. but I really don't think that happened. I looked online and found out how to reset the Inspire HR, but then app didn't seem to want to sync with it.  I deleted and re-paired the app with my Inspire HR, but the app still had the plethora of steps and imported them back to the device.  How can I stop this madness?

 

 

Moderator Edit: Clarified subject

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Hi there, @MsElphaba. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Inspire HR before reaching out. I understand how you must be feeling. 

I'm wondering if you're using another app connected to your Fitbit account that will add more steps? Mobiletrack maybe? Low-power step sensors inside your phone track your steps and send the data to the Fitbit app. We recommend using MobileTrack if you forget your Fitbit device at home.

Note that adding more than one Fitbit device to your account gives you the convenience of switching between devices while still seeing a holistic view of your daily activity on your dashboard.

Fitbit devices have a finely-tuned algorithm for step counting. The algorithm is designed to look for intensity and motion patterns that are most indicative of people walking and running. When working at a desk, cooking, or performing other activities with arm movements, a device on your wrist may add some steps. When you’re doing activities that involve arm movement—such as working or cooking—you often walk a few steps in-between stationary periods as well, so the device tries to give you credit for those steps. For most customers, the number of extra steps added by arm-based movement isn’t significant when compared to your overall stats. For more information, see How does my Fitbit device calculate my daily activity?

For additional information, see Does the wrist I wear my device on affect the accuracy? and What can I do if my step count seems inaccurate?

In order to negate the steps tracked while you were sleeping, see How do I add, edit, or delete Fitbit data and activities?

Maria | Community Moderator, Fitbit


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That doesn't really answer my question at all. Yes, I have Mobile Track, but my phone was on a charger at the time and definitely not moving enough to log over 54,000 steps in less than an hour. However, that wasn't my question.

 

I reset my FitBit device to erase the errant steps but then had to reinstall it on the app.  During the sync, the app put the steps back on the device.  I can't delete an activity on the app because there isn't an activity associated with the steps.  They are just there.  How do I get the steps off the app? 

 

But, since you brought up that "finely-tune algorithm", why can't it tell when I'm pushing a grocery cart through a store or pushing my grandson in a stroller?  Still moving a distance, but nada.  

 

 

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