Inspire HR stopped syncing

[Mradeb]

For the past few days, my Inspire HR is not syncing with the Fitbit app.

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Mradeb. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Inspire HR stopped syncing.  I will do my best to help you with this!

As a first approach, I suggest following the troubleshooting steps provided in this help article Why won't my Fitbit device sync?

If the issue persists, please try the steps below in the order listed: 

• Unpair your Fitbit device from your phone's Bluetooth and Fitbit app.
• Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Fitbit device.
• If there is no connection, restart your Fitbit device.
• Once your Fitbit device is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 

With the steps above, what I want you to do is to pair your Inspire HR first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone. 

[Kindrathrasher]

This has been happening with me as well. Have you found anything to fix it?

[MarreFitbit]

Hi there, @Mradeb. Thanks for stopping by in the Fitbit Community Forums. I'm sorry to hear that you're also experiencing syncing difficulties with your Fitbit device. I'm here to help!

To better assist you, would you mind making sure you've tried all tips and recommendations I've shared in this post?

[CoraMS]

My inspire 2 is not recognizing elliptical exercise - it records heart rate and notes 'intense activity' but does not log it as exercise.  I have followed the earlier suggestions. Even walking is sometimes just registered as intense activity but not as exercise.  Is there something wrong with the last update? I hadn't used my fitbit for a few months but did all the updates when I recharged my watch etc.