Inspire HR stopped working

[Nick114]

My device stopped working just now during the night. Intermittent vibrating which woke me. Won't sync. Numerous attempts to restart failed apart from occasional appearance of smiley face. Purchased in April. No previous problems. Worked last night. No accidental damage to device. Seen various forum posts with similar problems all indicating that it had to be replaced. Assume still in warranty. Unsure what to do next. Grateful for help.

[Odyssey13 · Accepted solution]

Hi @Nick114   It's time for customer support.

Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA.

If you're not in the USA or if you prefer an online chat or email, then click for contact options

[Nick114]

Thanks. I am in the UK where it is 2am! Will do as advised.

[Odyssey13]

Well, the number I have is from an old post, so please let me know if it works.

phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm