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‎11-22-2019 10:03 - last edited on ‎11-23-2019 16:34 by Fitbit Moderator

‎11-22-2019 10:03 - last edited on ‎11-23-2019 16:34 by Fitbit Moderator

Worked good for six months.Then it started with charging problems,would not sync and now nothing.All it does now is sometimes shows the fitbit logo and a bunch of random numbers below.It will vibrate sometimes,but nogreen lights or signal.Ihave tried the trouble shooting advice to no avail.Very disappointed.Any advice would help.

 

Moderator edit: Updated subject for clarity 

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3 REPLIES 3

‎11-23-2019 17:21

‎11-23-2019 17:21

@fjc60 Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

 

Sorry to hear that you're experiencing this. I've shared your post with our Support team, they will continue assisting you and providing you with further instructions. 

 

I'll be around if you have any additional questions. 

 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎11-26-2019 20:02

In response to SilviaFitbit

‎11-26-2019 20:02

I have already tried your suggestions and did so again.there is still no response from the device.Maybe you have another solution.

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‎11-28-2019 07:11

In response to fjc60

‎11-28-2019 07:11

@fjc60 Thanks for getting back. I have shared your post with our Support team, please continue the communication through email, they will continue assisting you. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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