Inspire HR won't Sync

[tramman2311]

Two days ago my Inspire HR stopped syncing with my iPhone 5S.  I can't seem to get it to connect via Bluetooth, and have tried all the normal recommended steps.  Any advice?

[SteveH · Accepted solution]

The usual things I try when I get syncing issues are:

• restart phone
• restart fitbit using this procedure: Help article: How do I restart my tracker?
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?

If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com