help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire became unresponsive

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-21-2021 21:43 - last edited on ‎06-23-2021 05:11 by Fitbit Moderator

‎06-21-2021 21:43 - last edited on ‎06-23-2021 05:11 by Fitbit Moderator

Hy, my Fitbit inspire stopped working.

Run out from battery, I fully charged 1night after started not show up the screen just couple of seconds sometimes just smile face, hour later no any reactions total black and my phone not see anymore.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎06-23-2021 05:11 - last edited on ‎02-10-2025 11:03 by Fitbit Moderator

‎06-23-2021 05:11 - last edited on ‎02-10-2025 11:03 by Fitbit Moderator

@Kate36 Welcome to our Fitbit Community. Since you mentioned that your Fitbit Inspire became unresponsive, I'd like to know if it vibrates when you put it on the charger.

In the meantime, try the troubleshooting steps that are listed in this help article. After this, charge your Fitbit Inspire for 2-3 hours and see if it comes back to life.

See you later.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes

‎06-23-2021 05:20

In response to JuanJoFitbit

‎06-23-2021 05:20

Hy, firstly made a buzz but one day later do nothing.
Best Answer

‎06-24-2021 04:10 - last edited on ‎02-10-2025 11:03 by Fitbit Moderator

In response to Kate36

‎06-24-2021 04:10 - last edited on ‎02-10-2025 11:03 by Fitbit Moderator

@Kate36 Thank you for getting back and trying the recommended steps. Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

See you around.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes