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Inspire charging issues

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‎09-14-2020 19:37 - last edited on ‎09-16-2020 05:00 by Fitbit Moderator

‎09-14-2020 19:37 - last edited on ‎09-16-2020 05:00 by Fitbit Moderator

I put inspire on the charger. Seems like it is ready to charge, after about 30 minutes it has not been charging. It is an new Inspire and charger. What is the trick or correct way to put on the charger.

 

 

Moderator edit: updated subject for clarity

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‎09-14-2020 19:40

‎09-14-2020 19:40

To charge Inspire:
1. Plug the charging cable into the USB port on your computer or a UL-certified
USB wall charger.
2. Hold the other end of the charging cable near the port on the back of the
tracker until it attaches magnetically. Make sure the pins on the charging cable
align with the port on the back of your tracker.

Stepping in the U.S.A. since September 2013. Android 14

View best answer in original post

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2 REPLIES 2

‎09-14-2020 19:40

‎09-14-2020 19:40

To charge Inspire:
1. Plug the charging cable into the USB port on your computer or a UL-certified
USB wall charger.
2. Hold the other end of the charging cable near the port on the back of the
tracker until it attaches magnetically. Make sure the pins on the charging cable
align with the port on the back of your tracker.

Stepping in the U.S.A. since September 2013. Android 14

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‎09-16-2020 04:59

In response to Odyssey13

‎09-16-2020 04:59

Hi @gnine, it's great to see you in our Fitbit Community. The steps that shared my friend @Odyssey13 are the correct in order to have your Fitbit Inspire charged properly.

 

In case your Fitbit device is still unable to charge, I'd like to share the troubleshooting steps that are listed in this help article. After this, charge your Fitbit device for 2-3 hours and see if it gets charged completely.

 

Let @Odyssey13 and me know how it goes.

JuanJo | Community Moderator

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