11-19-2019
08:25
- last edited on
11-20-2019
07:10
by
AlejandraFitbit
11-19-2019
08:25
- last edited on
11-20-2019
07:10
by
AlejandraFitbit
Unable to sync and get the present time.
Moderator edit: subject for clarity
11-19-2019 14:10
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
11-19-2019 14:10
Welcome to the forums!
Try these steps and see if it helps
Keep us posted!
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
Best Answer
11-20-2019
07:10
- last edited on
11-07-2025
06:25
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-20-2019
07:10
- last edited on
11-07-2025
06:25
by
MarreFitbit
Welcome to the Community, @Rubyredtaylor and @WendyB, thanks for the input.
I was able to see here that our friend @WendyB provided some instructions in order to fix this syncing issue. Was this the answer you were looking for? If it was, I recommend marking the answer given as the best answer. By doing this, other users with the same inquiry will be able to find a faster response.
Keep in mind that once you get your tracker to sync, it will show the correct time.
Now, if your inquiry/issue wasn’t resolved, let me know and I will be glad to help you out.
Best Answer11-21-2019 23:22
11-21-2019 23:22
Hi I am relatively new at this. I have an Inspire and had a few challenges getting it set up but finally did. Been good all week, now it's stopped syncing. I'm using my PC, not the app. Any ideas on how to sort this out? Re-booted the PC but no luck
Best Answer