02-02-2021 14:45 - last edited on 02-03-2021 11:48 by LiliyaFitbit
02-02-2021 14:45 - last edited on 02-03-2021 11:48 by LiliyaFitbit
Inspire is not tracking my steps,have restarted it but did not help,I am using the clip
Moderator edit: subject for clarity
02-03-2021 11:47
02-03-2021 11:47
Hi @Cattyla, it's nice to see you again in our Community Forums.
Thanks for the details shared in your post and for already trying to resolve the issue. I recommend confirming the steps to restart the tracker at How do I restart my Fitbit device? Please also press and hold the button and on Inspire and confirm if you have "On Wrist" or "On Clip" setting. Does it start tracking if you change the setting?
By the way, I've moved your post to Inspire & Inspire HR board so we can keep our forums organized.
Looking forward to hearing back from you.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.