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Inspire stopped syncing

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‎11-17-2019 04:39 - last edited on ‎11-20-2019 07:14 by Moderator Alum

‎11-17-2019 04:39 - last edited on ‎11-20-2019 07:14 by Moderator Alum

I have had my Fitbit Inspire for nearly a month now, but I came to the realization that it stopped syncing to my phone starting yesterday. I have tried re-syncing multiple times, and I even charged my Fitbit battery, it just won't sync. Help would be much appreciated.

 

 

Moderator edit: subject for clarity

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‎11-18-2019 01:21

‎11-18-2019 01:21

Hi @Annamyles What phone are you using? Is it on the Supported Devices List  ?

Try all the suggestions in THIS  Help Article on syn ing issues

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎11-20-2019 07:15 - last edited on ‎11-07-2025 06:25 by Fitbit Moderator

‎11-20-2019 07:15 - last edited on ‎11-07-2025 06:25 by Fitbit Moderator

Welcome to the Community, @Annamyles and @NellyG, thanks for the input.

I appreciate all the efforts in trying to fix this syncing issue. I was able to see here that our friend @ provided some instructions in order to fix this problem. Was this the answer you were looking for? If it was, I recommend marking the answer given as the best answer. By doing this, other users with the same inquiry will be able to find a faster response.

Now, if your inquiry/issue wasn’t resolved, let me know and I will be glad to help you out.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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