03-26-2021 03:37
03-26-2021 03:37
My watch has been tracking alright since I bought it, but I noticed it wasn’t tracking steps. I’ve done way more than 35 steps today. I’ve restarted it three times, deleted it and re-added it as a new device. I’ve changed my wrist, I’ve changed my stride and nothing is working. I’m doing a step challenge as well, so having to rely on my phone steps/ if I can borrow my boyfriends Apple Watch. I don’t know what else to do to fix it?
03-27-2021 02:09
03-27-2021 02:09
Hi @Chelsmartyn You have tried everything you can to fix it. Contact Customer support.
Helen | Western Australia
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