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Lost receipt

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-27-2022 08:42 - last edited on ‎12-18-2022 21:04 by Fitbit Moderator

‎08-27-2022 08:42 - last edited on ‎12-18-2022 21:04 by Fitbit Moderator

I purchased a Fitbit last October and cannot locate the email with the receipt/proof of purchase. The Fitbit is no longer working and need to return. 

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‎08-27-2022 09:45 - edited ‎08-27-2022 09:46

‎08-27-2022 09:45 - edited ‎08-27-2022 09:46

If returning to Fitbit, don't think you need receipt.  They can tell when you started using it.

But if describe your problem, maybe we can help with you here without needing to return.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎08-27-2022 17:47

In response to JohnnyRow

‎08-27-2022 17:47

Hi,

I don’t know if shellymylove has the same problem, but my inspire 2 is not holding the battery charge … I’m lucky if it lasts a day … Initially it was fantastic … last three weeks or so it’s not good at all!  I’ve tried all the suggested ideas from other posts to no avail. 

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‎08-27-2022 17:48

In response to JohnnyRow

‎08-27-2022 17:48

And no one is responding to any of my posts! 😞

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‎08-27-2022 17:57

In response to NanaJac62

‎08-27-2022 17:57

Hi @NanaJac62 Contact Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-28-2022 10:27

In response to NellyG

‎08-28-2022 10:27

Hi! I’ve tried but I keep getting in a vicious loop. 😔
Thanks for responding. 😊
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