08-18-2022 05:13
08-18-2022 05:13
Lost my fitbit that was paired with phone/app, if I buy a new one;
1. Is all my previous data lost?
2. Can I merge data to keep "awards/medals" etc?
Best Answer08-18-2022 05:49
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08-18-2022 05:49
Hi @Dunedinhen All your data is saved on the fitbit servers, so as long as you set your new Fitbit up on the same account you have been using, all your previous data will be there, as well as your awards and medals.
Helen | Western Australia
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Best Answer