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My Inspire not tracking

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‎03-21-2019 12:45

‎03-21-2019 12:45

I am not able to track my steps on my Healthslate app. with my Fitbit even though it is synced to the applucation.

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‎03-21-2019 13:02

‎03-21-2019 13:02

Have you checked your app store to make sure both apps are up to date?

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‎03-21-2019 13:54

In response to sailorbear510

‎03-21-2019 13:54

I have and everything is good on that end.Thank youSent from my T-Mobile 4G LTE Device
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‎03-21-2019 13:56

In response to sailorbear510

‎03-21-2019 13:56

I have checked everything is good on that end it also cleared what tracked in the morning and changed everything to 0

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‎03-21-2019 18:18

In response to Wil-E

‎03-21-2019 18:18

Okay you did the restart? I think you connect it to the charger and hold down the button until it turns off.

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