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New Inspire Linking

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I have just received a new Inspire and as per instructions I have fully charged it but it will not sync with my phone. Don't know if it is because when I tap it the screen does not turn on even though fully charged. Any thoughts or have I just got a duff fitbit?

 

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ItHi @Shonamo  Is the screen not lighting up at all? If it is not, thennit is probably defective. What phone are you using? Is it on the  Supported Devices List?

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Helen | Western Australia

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