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No data shown on fitbit app 2026

‎01-07-2026 08:30

‎01-07-2026 08:30

Fitbit device shows data but app on the phone opens a white screen and settings says the inspire 2 is 'inactive'

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‎01-07-2026 11:42

‎01-07-2026 11:42

@GrannySally , A warm welcome to the Community! Thank you for your message. 

Could you please share a screenshot, where it can be recognized that the Inspire 2 appears as "inactive'?

In the meantime, please on the phone go to the settings > Apps > Fitbit App  and clear cache. 
Restart then your phone( off/on)

When the phone is on again, try logging in and pull the info you want to check. 

Let us know it the data appears. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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