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No longer counting steps

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My inspire hr has suddenly stopped counting steps.  It still syncs with the app, but the step count is not increasing.

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bizarre! when i left work earlier i was sitting at just under 7000 steps. went shopping then a walk which got me 5300 steps (tracked using map my walk), but my tracker and app now show i've walked less than 5000 steps today - total lies!!!!

 

do i need to reset it or something?

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