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Not tracking heart beat

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‎02-28-2022 14:38 - last edited on ‎12-18-2022 22:51 by Fitbit Moderator

‎02-28-2022 14:38 - last edited on ‎12-18-2022 22:51 by Fitbit Moderator

Hi, my Fitbit 2 has stopped tracking heart beat and sleep

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2 REPLIES 2

‎02-28-2022 15:25

‎02-28-2022 15:25

@Clarericka one feature of the Inspire 2 is that you have the option to wear it on your wrist or on a clip. If it is set to wear on a clip, the heart rate monitoring will be turned off and the green lights won't be on. 

 

To check this, press and hold both buttons on the sides of the device. You'll get a list of settings. Swipe up until you get to the last one. It should say "On Wrist". If it says "On Clip", tap on that and change it to "On Wrist".

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 3, Inspire 3, Sense | Android

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‎02-28-2022 17:19

In response to alexthecat

‎02-28-2022 17:19

Thanks so much.  I was having the same problem and now it’s working again!

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