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Oribkem with synchronization

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‎07-09-2019 22:19

‎07-09-2019 22:19

Hello

My new fitbit inspire has a problem with synchronization with fitbit app on android smartphone. I got the message every time, that the fitbit isn't rechable, try to synchronize later. I also had a problem to start/setup fitbit inspire, always the message it isn''t reachable. Do you have any idea what causes that problem and how to solve it?

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‎07-10-2019 01:33

‎07-10-2019 01:33

Hi @Nerica  What phone are you using? Is it on the Supported Devices List

Try all the suggestions in THIS Help Article on syncing problems

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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