08-18-2019 08:20
08-18-2019 08:20
Screen on tracker is not illuminating. Was working fine but needed a charge. Charged for about 20 mins to 100%. Unplugged and pressed button. Felt the pulse but screen is black. However, the app shows that the tracker is actually keeping up with my steps. Any thoughts will be appreciated.
Best Answer08-18-2019 21:11
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-18-2019 21:11
Hi @Mb0507 Pop your tracker back on the charger and restart it several times. If that doesnt fix it then please come back here.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
08-19-2019 13:25
08-19-2019 13:25
08-19-2019 23:10
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-19-2019 23:10
Hey, that is great news!
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.