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Scrolling issues Inspire HR

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‎03-04-2022 15:44 - last edited on ‎03-17-2022 10:07 by Moderator Alum

‎03-04-2022 15:44 - last edited on ‎03-17-2022 10:07 by Moderator Alum

I have had my fit bit for 18 months and it has stopped scrolling no smiley face no flashing lights just stuck on the time screen 

I have held the side button in and it goes to the battery level and that’s it nothing else 

I have been in contact with customer support and got nothing 

very disappointed 

 

 


Moderator edit: subject updated for clarity

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‎03-17-2022 10:06

‎03-17-2022 10:06

Welcome to the Fitbit Community forums, @KimVanzwol. 

 

Thank you for sharing this information about the problem you're experiencing with your Inspire HR and the troubleshooting steps that you already tried. 

 

In this case, if you already tried the restart procedure and you continue to experience the same problem, I recommend that you continue the communication with the Customer Support team for further assistance with this. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

 

See you around.

Davide | Italian and English Community Moderator, Fitbit


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