Stuck on time/date

[suerose7]

My fairly new Inspire shows the time and date, but nothing happens when I swipe it (to show my steps, etc.) or push the side button, except to turn it on and off.  It has worked fine till now.  Suggestions?  Thanks--

[NellyG]

Hi @suerose7 Try restarting your Inspire several times. If that doesnt bringnit back to life please come back here.

Restart your tracker  

[Swalton4386]

My fitbit was doing this for a few days. This morning it was dark and I couldn't get it to turn in. So j tried to reset it on the charger and with a computer. But neither worked. It doesnt seem to be connecting with my phone so I dont know if it is still tracking. It didnt vibrate at all. Any ideas?

[NellyG]

Hi @Swalton4386  As the restart didnt help I have flagged a moderatornto come and help you

[suerose7]

The restart did help--it just took awhile. Thanks!


Sent from Xfinity Connect Application

[NellyG]

Tthats good news @suerose7