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Text and call notifications stopped

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‎12-21-2023 07:48 - last edited on ‎12-21-2023 08:56 by Fitbit Moderator

‎12-21-2023 07:48 - last edited on ‎12-21-2023 08:56 by Fitbit Moderator

Inspire 2, android samsung phone. Have not received text or phone notifications since the update this month. Have triple checked all settings on both devices and everything is ok. Only thing I have not done is switch from fitbit log in to Google account. Is anyone else having this issue.

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I also Uninstaller and reinstalled without success

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5 REPLIES 5

‎12-21-2023 10:07 - edited ‎12-21-2023 10:08

‎12-21-2023 10:07 - edited ‎12-21-2023 10:08

Welcome back to the community @DaleB.

Thank you for sharing the inquiry regarding your Inspire 2 and for confirming that you have checked settings.

Before considering other options, please confirm that you have followed all the steps listed here to resolve problems with notifications. This has been useful for other users experiencing the same difficulty. 

In addition, please make sure to have the latest version of the Fitbit app installed.

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‎12-21-2023 13:13

In response to ManuFitbit

‎12-21-2023 13:13

yes, and I just went through step by step again. no luck. latest version installed, that when this started happening.

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‎12-28-2023 02:01

In response to DaleB

‎12-28-2023 02:01

I have the same problem. I’m going to take it back. No notifications from texts of calls. It worked yesterday and I haven’t changed a thing 

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‎12-28-2023 12:43

In response to Sallyruthw

‎12-28-2023 12:43

mine mysteriously started working today although it doesn't vibrate to notifiy me. Maybe tomorrow that will come back.

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‎12-28-2023 22:55

In response to DaleB

‎12-28-2023 22:55

Mine has also stopped vibrating and notifying me suddenly 

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