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Trouble editing weight loss goal start date

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‎03-18-2019 15:36

‎03-18-2019 15:36

Hello,

 

   I went into "Nutrition & Body Goals" and set my start date to 2018-12-07 (The date corresponding to the initial weigh-in that prompted me to start dieting). There is no visible "Save" button. After exiting that page and returning to it, it is reset to 2019-03-14, the date that was there before. I tried this numerous times but it keeps resetting. I believe this to be a bug in the Fitbit application.

 

  Who would I contact to inform the developers to re-test this option and get it repaired?

-Jon

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‎03-19-2019 04:43

‎03-19-2019 04:43

Hello @FAJon and welcome to the forums.  I'm going out on a limb here.  I see from your profile that you are new to the Fitbit community, as in very new.  It looks like your desired start date precedes your join date.  Now I am not a programmer, just a user who is very familiar with many things Fitbit.  I don't think it is a bug, just a limitation in the programming.

 

Just my guess.

 

I hope you have the time to visit other parts of the Help forums, particularly the Lifestyle Discussion forums.  You might find some inspiration or have advice for another user.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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