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Unable to sync Inspire HR

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‎06-16-2020 05:05 - last edited on ‎06-16-2020 18:58 by Fitbit Moderator

‎06-16-2020 05:05 - last edited on ‎06-16-2020 18:58 by Fitbit Moderator

I had problems from day one syncing my Inspire HR. What can I do to solve this problem?k

 

Moderator Edit: Clarified subject

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‎06-16-2020 18:58

‎06-16-2020 18:58

Hello @adamant118, welcome to the Community Forums!

 

Thanks for your post and the details that were shared. To resolve this syncing issue, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your mobile device that's preventing the syncing procedure to be completed.

 

Then, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes. 

 

Let me know if further assistance is required. 

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