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Unable to sync Inspire

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‎05-26-2020 02:59 - last edited on ‎05-27-2020 15:21 by Fitbit Moderator

‎05-26-2020 02:59 - last edited on ‎05-27-2020 15:21 by Fitbit Moderator

I am trying to sync my Inspire but all I get is ‘looking ....’ Then back to ‘ sync now’ my most recent report has no details for the last 6 days so I want to sort this out. Can anyone help?

 

Moderator Edit: Clarified subject

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‎05-27-2020 15:19 - last edited on ‎08-11-2025 09:28 by Fitbit Moderator

‎05-27-2020 15:19 - last edited on ‎08-11-2025 09:28 by Fitbit Moderator

Hi @Karendee, welcome to the Community Forums!

Thanks for bringing this to our attention. If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your mobile device that's preventing the syncing procedure to be completed.

Then, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes. 

Keep me posted, I'll be around if you need anything else.

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‎05-28-2020 01:31

In response to RicardoFitbit

‎05-28-2020 01:31

Thanks very much. After much messing around I managed to sort it out. All OK now.

Sent from my iPhone
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