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‎11-15-2021 15:13

‎11-15-2021 15:13

I did an update on my Inspire Fitbit last night and now it won’t sync to my phone. It tries to sync to my old Fitbit Flex instead, but that one is dead. Suggestions on how to reinstate my Inspire? 

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‎11-15-2021 17:20

‎11-15-2021 17:20

@NeonInspire , Nice to see you here. Thank you for report and efforts. 

 

Please make sure to have the latest Fitbit app installed. 

 

Please follow these steps, you have already done some, but the order is important:

 

  • Restart your Charge 3.
  • Please on the mobile phone, go to Settings> Bluetooth, and remove all connections that are there with the tracker. (Forget, ignore or unpair the device depending on the version of the mobile phone's operating system)
  • Turn off the bluetooth and restart your phone. (switch off and on again).
  • When the phone is back on, turn the bluetooth on again, but DO NOT try to connect to the tracker from here.
  • Go to the app. From here, try to set up the tracker as a new device.

See you around, 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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