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Versa 2 not charging

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I have had my watch since 2019  and it has been brilliant. However the other day it just died despite having some charge. It now won't sync or charge and has just died. As anyone had this happen to them? Thanks in advance

 

 


Moderator edit: subject updated for clarity

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Hi, welcome to the Fitbit Community forums, @SunsetRunner

Thank you for sharing all these details about the inconvenience you've been having with your Versa 2 watch. 

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. 

See you around. 

Davide | Italian and English Community Moderator, Fitbit


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