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Won't eork

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‎06-11-2022 06:14

‎06-11-2022 06:14

Screen is black and only shows when on charger 

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‎06-11-2022 17:47

‎06-11-2022 17:47

Hello @KathyMoeller 

You can try restarting your Inspire HR to try and fix the issue. You won’t lose any data performing a restart. Look here to see how it’s properly done: https://help.fitbit.com/articles/en_US/Help_article/1186.htm  If the problem persist try changing your clock face through the Fitbit App. Preferably with the clock face that came with your tracker originally or one by Fitbit to see if that improved the issue.

😃 I’m hoping this resolved the problem and answered your Black screen issue. Please keep me posted 

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