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‎07-05-2019 21:11

‎07-05-2019 21:11

I am unable to sync my Inspire HR in the past 30 hours. Recently it began losing time, from two minutes slow to 34 minutes slow in the last 4 hours. I have tried everything...restarting app, reloading app, turning bluetooth on and off, full charge, restarting at least a dozen times...

Is it time to send it back? I have had it for about 6 months.

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‎07-06-2019 00:58

‎07-06-2019 00:58

Hi @barbandrich What phone are you using? Is it on the Supported Devices List?

Try THIS Help Article on syncing problems.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-06-2019 04:41

In response to NellyG

‎07-06-2019 04:41

Thanks. I checked and both my iphone and ipad are on the list and updated. I appreciate the suggestion.

Sent from my iPad
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‎07-06-2019 05:24

In response to barbandrich

‎07-06-2019 05:24

Thanks for that. Then go through the article I linked above and try all the suggestions.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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