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Inspire HR screen won't scroll

‎05-15-2024 10:02 - last edited on ‎05-19-2024 06:30 by Fitbit Moderator

‎05-15-2024 10:02 - last edited on ‎05-19-2024 06:30 by Fitbit Moderator

my device only shows time and batt level, won’t scroll. i have rebooted it several times and it didn’t help. 

Moderator Edit: Clarified subject

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‎05-19-2024 06:31

‎05-19-2024 06:31

Hi there, @tomkg. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the screen if your Inspire HR is still not scrolling. We're here to help! 

I've seen you contacted our Support Team just right after posting here and they've already assisted you. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. Thanks in advance! 

Maria | Community Moderator, Fitbit


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