help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

inspire 2nd fitbit

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-01-2019 19:01

‎11-01-2019 19:01

Had an alta that quit working while back.  Got an inspire ( glutton for punishment)

Now I can't sync with this fitbit because to set up it has password from alta set up and I dont' know that one.  Tried online and got new password but it takes me to the alta i had previously.  How can I sync a new one with the same email address?   Just got it today and already having challenges.  May just return it.

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎11-01-2019 22:34

‎11-01-2019 22:34

You need to figure out what password you gave it.

 

You cant blame fitbit for something you cant remember

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes

‎11-03-2019 06:01

In response to WendyB

‎11-03-2019 06:01

Thanks that was helpful.

Sent from my iPhone
Best Answer
0 Votes