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‎03-06-2020 15:21

‎03-06-2020 15:21

I have had my fit bit since christmas, the green light on the back is on, but there is nothing displaying on the front. I have tried charging it and holding the button on the side for 10 seconds and still nothing. My fit bit will vibrate and the green light blinks but nothing is displaying on the front. 

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‎03-07-2020 06:03

‎03-07-2020 06:03

@aalves10 Welcome to the Community. Thanks for letting me know that you've had your Fitbit since Christmas. 

 

I appreciate the troubleshooting tried. I've shared your post with our Support team and they will continue assisting you through email, please check your inbox. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎03-07-2020 07:06

‎03-07-2020 07:06

@aalves10 Did you try to restart while it was on the charger and then also off the charger? I have had luck doing both of those and then just letting it sit on the charger a while afterward.  

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