help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

no display

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-06-2020 15:21

‎03-06-2020 15:21

I have had my fit bit since christmas, the green light on the back is on, but there is nothing displaying on the front. I have tried charging it and holding the button on the side for 10 seconds and still nothing. My fit bit will vibrate and the green light blinks but nothing is displaying on the front. 

Best Answer
Labels:
2 REPLIES 2

‎03-07-2020 06:03 - last edited on ‎12-11-2025 07:39 by Fitbit Moderator

‎03-07-2020 06:03 - last edited on ‎12-11-2025 07:39 by Fitbit Moderator

@aalves10 Welcome to the Community. Thanks for letting me know that you've had your Fitbit since Christmas. 

I appreciate the troubleshooting tried. I've shared your post with our Support team and they will continue assisting you through email, please check your inbox. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes

‎03-07-2020 07:06

‎03-07-2020 07:06

@aalves10 Did you try to restart while it was on the charger and then also off the charger? I have had luck doing both of those and then just letting it sit on the charger a while afterward.  

Best Answer
0 Votes