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According to my **ahem**bit im clinically dead

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‎02-16-2019 05:40

‎02-16-2019 05:40

Heart monitor will not work. Tried rebooting multiples of times, changing clock faces and re syncing. Nothing works?

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‎02-16-2019 05:51 - edited ‎02-16-2019 06:17

‎02-16-2019 05:51 - edited ‎02-16-2019 06:17

Hi, since you already have done the appropriate actions to solve the problem, I would advice you to contact Customer Support. Just to be sure we do not overlook the simplest solution: go to the settings of yoyr Versa, press it ans scroll down to HR, press it and see if it's on or off.

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‎02-16-2019 06:06

‎02-16-2019 06:06

I have the Versa since Christmas and my heart rate monitor stopped working yesterday. The thing that worked for me was to go to settings-->about-->scroll all the way down then, last item (after Factory Reset) is <shutdown>. I tapped shutdown, waited a minute, turned it back on and it BPM is working now. 

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