Activity minutes

[wyskiver1956]

I just got my Versa a week ago and I am already ready to take it back.  If I am walking and it is on my wrist it counts the active minutes.  If I walk the treadmill and put it on my ankle it will not count the extra active minutes.  I walked 55 minutes today at work.  When i got home I walked the treadmill for 25 more minutes and it did not count them.  I have to hold on to the bars on the treadmill when I walk so I don't fall.  It will not count if I have the Versa on my wrist.  This is the second day that it has done this.  I also have a HR Charge and I can put it in my pocket in my waist band or my ankle and it will count all the active minutes.  I am ready to take this back because it is not meeting my expectations.  Luckily I did not sell my HR 2 so I can go back to it.  

Fitbit help was a joke.  Basically I have to wear it on my wrist for it to work the way I want it to.

Any suggestions.

[NellyG]

Yes that is correct. It is made as a wrist worn tracker and designed to work on your wrist. On your ankle it wont pick up any heart rate reading so it cant assign you any active minutes as it has no idea how hard you were working. Just the way trackers work!

[WavyDavey]

In addition to what @NellyG said, I would recommend this:

Wear your Charge2 during treadmill. At other times, wear the Versa. It's nice having a backup Fitbit. If something happens to one, you won't miss a beat until the other one is replaced.

[wyskiver1956]

I have been wearing the Versa in my bra when I walk the treadmill and it counts the active minutes when worn like that.