03-25-2019 12:10
03-25-2019 12:10
My Versa will connect to internet to set up but not to transfer music. This is my second one and I am beyond frustrated.
03-25-2019 15:25
03-25-2019 15:25
Hi, to transfer music you indeed need a WiFi connection. In order to achieve that, please do the following:
"Put your Versa in the charger and connect it to your computer. It's best to connect your phone also to your cumputer. Go in the Fitbit app on your phone to WiFi settings and press that. You will see your network's name and right next to it the WiFi icon which is white. Press the icon and Fitbit starts connecting to your network. Once this is done, the icon turns to blue and says connected. To check if your Versa is also connected to your WiFi, go to settings, press that and scroll down to Device Info. Press that and if you see an IP address, your Versa is also connected." Now you're able to transfer music from you iPhone to your Versa. Good luck!!