Forum Posts

Resolved! Versa does not support Music app anymore

I recently found my old versa and remembered the feature for putting music on it locally. So i tried looking for the app but it wasn't available. Is there any other way for me to put music on my watch? Kinda frustrated as the app was really good (acc...

FIHBIH by Recovery Runner
  • 252 Views
  • 9 replies
  • 0 votes

Fitbit versa and Fitbit sense issues

The Versa keeps randomly shutting down and turning off. It's not a battery issue as when I turn it back on it still shows a good amount of charge. My warranty existed on 3/26/2026 and I started having issue since last week which is 4/19/2026. It just...

jagpate by Jogger
  • 127 Views
  • 1 replies
  • 0 votes

Can't set up notifications on my Versa

Hi i I have a Versa. The app notifications page is empty, so cannot link to WhatsApp or Messenger. As I now log in with my Google account it also won’t sync with My Fitness Pal. Any advice please?Moderator Edit: Clarified subject

Loz77 by Jogger
  • 428 Views
  • 9 replies
  • 8 votes

Resolved! Versa stuck on Fitbit logo

Issue started last night, screen wouldn't let me end my workout.   Followed instructions to reboot device, but this did not work.  Instead, the screen went haywire, repeatedly opening Spotify without me touching the screen, wouldn't respond to touch ...

Versa stuck on alarms

HiMy versa has went to the alarm settings by its self.Back button will not take this off.Tried reset and this does not active.What now?Cheers

LeeNi by Recovery Runner
  • 171 Views
  • 6 replies
  • 0 votes

Resolved! Versa 3 weather display

My versa 3 weather was working great in my setting of Fahrenheit until I got a new android phone and now it is stuck on Celsius. I have uninstalled app,reinstalled , cleared cache and all with no luck! It is so frustrating.

CD82 by Jogger
  • 431 Views
  • 4 replies
  • 0 votes

Cannot use desktop app to store music on Versa

I havent used my Versa 1 in quite some time and now i started using it again i saw that there was a music app installed on it and it says i need the Fitbit Desktop app for it. I know that doesnt exist anymore. Could you please make a new Desktop app ...

Versa only shows Wallet on screen

helo can i know how to return bck for normal or exit for this pic... now only at here can do anything  who can teach me ned how can do only show  this wallet wallet Wallet pass anything oso same how to exit for this pls  tel me  tq   Moderator Edit:...

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QGary by Jogger
  • 159 Views
  • 2 replies
  • 1 votes

Resolved! My original Versa still ticking

Happy New Year all. Just wondered how many people still had their original Versa. Mine is still plodding along with about 2 days of life on a charge, although I usually charge it for about 20 mins each morning. Had a look around in the Xmas sales for...

MC11010 by Recovery Runner
  • 180 Views
  • 1 replies
  • 0 votes

Can't unlock my Versa with my phone

I carelessly entered the PIN incorrectly without realising it when I was changing the wrist strap and now the Vesra is locked and it is telling me it needs me to unlock it with my phone. The PIN reset section on the Fitbit app is greyed out though an...

Can't set up my Versa with my new iPhone 17

Hey, im hoping someone might be able to help. I've been using my Fitbit Versa 1 on my iphone 13 pro fine,and i just got a new Iphone 17 pro max and have tried to setup the watch on the new phone and it just wont find it. I've followed all the guidanc...

Resolved! Can't unlock my Versa with my phone

I'm having a problem with my Fitbit Versa 1 and my iPhone. I was wearing the watch normally when a message suddenly appeared saying that the watch should be "unlocked with your phone." However, the unlock option in the Fitbit app was grayed out and u...

Nad_Jah by Jogger
  • 745 Views
  • 1 replies
  • 0 votes

Secondary gmail account / notifications

Hi all, I'm having issues with my versa 3 and notifications from Whatsapp/email etc. My fitbit account has now been linked to a gmail account (can I avoid this?) but not the gmail account linked to my phone number. So no notifications come through on...

Versa stuck on "To start download the Fitbit app"

Hi everyone,  At the beginning, my versa2 didn't work properly and I read from somewhere to try to do factory reset. Once I did it, it never sync again and this message "To start, download fitbit app" has appeared in different languages and in loop ...

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Versa 4 randomly freezing

After about six months my Versa 4 started to randomly freeze, I contacted Google (from whom I bought the watch), and after several unhelpful emails they  referred me to fitbit and after several suggestions and changes of watch face it seemed the only...

SpO2 measurement error

Versa, Bardzo często mi się zdarza komunikat: Błąd pomiaru SpO2, dzieje się to wtedy, gdy budzę się rano ale nie wstaję z łózka. Moderator's action: Clarified subject.

jkwin by Jogger
  • 197 Views
  • 1 replies
  • 0 votes

Versa battery is draining

What is using/chewing through the battery?My versa has gone from 2-3 days charge to less than 5 hours.I've stopped all activity monitoring except walking and nothing has improved. Moderator Edit: Clarified subject

Engima by Jogger
  • 382 Views
  • 4 replies
  • 6 votes

Is there a Fitbit device I can wear underwater?

I have a Versa that just died. I suppose it couldn’t handle being underwater for two+ hours. What I need is a fitness tracker that can track my water walking steps while on my ankle underwater. Any suggestions? I hate to buy one that can’t handle it ...

zorahope by Base Runner
  • 297 Views
  • 1 replies
  • 2 votes

Fitbit Versa blank screen after factory reset

So i bought a versa from a garage sale for about 15 bucks. It worked when i charged it but it still had the other owner’s data on it. I factory reset it and now it just dosent turn on at all. HELP IS NEEDED Moderator Edit: Clarified subject

Resolved! Manually setting time

The time on my verse is incorrect. I’m trying to figure out how to get it back to the correct time. 

Linz1 by Jogger
  • 719 Views
  • 1 replies
  • 1 votes

Versa blank screen and won't charge

My versa was charged and then overnight the screen became blank. In the morning, I attempted to change the clock face to a Fitbit display to reset it, in which the watch became completely unresponsive and no longer synced with the app. I then tried t...

Versa - Steps/ Distance accuracy

My versa shows less mileage than my treadmill so I wasn't sure which was accurate but recently I did a trail walk that was marked for mileage and my fitbit showed significantly less distance. I also walked another tike with a friend and her apple wat...

Versa charges but won't turn on

2018 smartwatch healthy watch. Walking/heartbeat/sleep. Basic watch was good for several months, I really liked it, but the green light doesn't turn on anymore! Why is that? It's always fully charged. Moderator Edit: Clarified subject

Versa screen is pixelated

My watch screen is pixelated with static lines across. I’ve reset by holding down side button and also changed the clock face to no avail. Watch is fully charged. The watched is synced to the app and I am still getting vibrations when a new notificat...

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Hums by Jogger
  • 281 Views
  • 2 replies
  • 1 votes

Versa 4 it's stuck on only green versa symbol

3 months after getting & using her versa 4 it's stuck on only green versa symbol.She did soft reset nothing changed.Ive seen ppl write in about same problem but it tells them to push 3 or even 2 buttons on their versa but doesn't state if it's a vers...

Versa is no logging my water intake correctly

I’ve been logging in my water on the watch but every time I log in each time I drink it goes from drinking 64 ounces of water to 1,568.5 ounces of water. I’ve done a factory reset, shutdown, updated, and nothing is fixing the issue. Anyone have this ...

Versa stuck on Fitbit logo

My versa turned off suddenly. The battery was fully charged. It won't turn fully on now. It gets to the fitbit symbol and then back off again. Holding the button on the side doesn't help.Moderator Edit: Clarified subject

Resolved! Versa won't connect or update

I haven't used my watch in quite some time. It doesn't seem to be staying connected to bluetooth or wifi, I honestly can't tell.On the watch face, I have an annoying message saying to connect to limeade app which I don't even know what that is. If it...

Can revert to my previous clock face on Versa

Today my Versa watch face spontaneously changed to a face I hate, and I got a message that there was an error, and to go to the Fitbit mobile app to fix it. However, there is no longer any option in Settings to select any other watch face. This happe...

Typeaux by Recovery Runner
  • 242 Views
  • 1 replies
  • 0 votes

Resolved! Can I transfer music to my Versa?

I have a first generation Versa. Is there any way to transfer music (when I bought my watch is was easy) to my watch anymore or has Google ruined that also? FrankModerator Edit: Clarified subject

Versa blank screen

Hi, I have a Fitbit Versa and the screen is completely blank and nothing shows when I try to reset the watch. there is no warranty with it but I can’t see any further advice on the forum if a reset doesn’t work? The watch hasn’t been dropped or damag...

Loz233 by Jogger
  • 336 Views
  • 2 replies
  • 0 votes
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