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Versa won’t connect to bluetooth

Had my Versa for approximately 4 years. It disconnected to bluetooth a few days ago and I have tried everything to get it to reconnect, but it won’t pair up again. It is now displaying the wrong time and won’t record sleep. Any help appreciated 

Shaz107 by • Jogger
  • 152 Views
  • 2 replies
  • 2 votes

Resolved! Skin temperature

Hello you all.I would like to understand the skin temperature display. Sine I use this it always gradually show slight difference + or - score as per normal I believe. I have a 5 year old Versa watch that I really love and for 2 days in a row it show...

Floger by • Jogger
  • 79 Views
  • 3 replies
  • 1 votes

Versa 4 stopped syncing

Noticed this morning that my versa 4 hadn’t synced in about an hour. Tried to sync it multiple times. Didn’t work. Restarted my Fitbit, phone, unpaired Bluetooth and deleted the app, and even factory reset it. It’s responsive, but even when I restart...

Music on a fitbit

I have the original Versa and regularly listen to the music I uploaded to the versa itself. Im thinking of upgrading to a newer version so i can have alexa features. Do any of the newer models have this music functionality? If I can't leave my phone ...

Versa won't charge

I have tried all the suggestions about fixing a Versa that won’t charge or turn on aka black screen for days. I tried a new charger but that did it help. I tried the button fix and factory reset to no success. I’m not sure what Versa I have but this ...

My experience with Versa 2 and Customer Service

once again very disappointed with Fitbit, after being a loyal customer for 8 years and buying and recommending to others my Fitbit versa 2 has once again got a software fault and I need to pay for another replacement as it’s out of warranty just like...

Jodie94 by • Recovery Runner
  • 357 Views
  • 6 replies
  • 2 votes

Can't pair my new Versa

Hello, Please help me I have purchased the Versace via Amazon in the box and it contains all the accessories of the charger etc... When I try to link it to the program, the message appears to me ( This device has been locked and cannot be paired. Thi...

Can't connect my Versa to my phone's Bluetooth

I bought a secondhand versa from Carousell (an app here in the Philippines) more than a week ago. The previous owner resetted it to factory setting before sending it to me. After i received it i tried setting it up but my phone (and everybody else's ...

Versa stopped working properly

I have the FB505 Special Edition. It has worked great for quite some time. It has not been damaged in any way and a few months ago it started acting up for no reason. It only works when it feels like it! It will work fine for a day or two then it wil...

Versa blank screen

My versa is not working, it says fully charged when synced with my phone, but my screen remains black... Any thoughts... I remember declining an app  for donation and the next day my screen is Off, and would not turn back on Moderator Edit: Clarified...

What kind of Fitbit Versa series is this?

I received the attached refurbished fitbit as a gift.  There was no product information included.  It looks like it's either a Sense or a Versa.  How would I determine what type of fitbit it is?  Thanks!   Moderator Edit: Clarified subject and updat...

20240219_165224[1].jpg

Versa watch that is compatible with Spotify and C25K

I am looking for a new Versa product that is compatible with Spotify and C25K. I had a Versa 2 that broke last year and I bought a Versa 4 but found this was not compatible at the time for C25K which is obviously one of my main concerns so returned t...

SB12344 by • Jogger
  • 75 Views
  • 2 replies
  • 1 votes

Versa stuck on home screen

I have a versa (1) that i bought second hand and it worked really well the first 2 or so months. I stopped using it for about a month and when i started to charge it to begin using it again, the only thing that happened was a blinking screen with the...

Resolved! Customer service/ complaints

My fit bit stopped working a few weeks ago and I contacted customer’s service thinking they were going to be helpful. Long story short, over the last 3 week, I can’t express the level of disappointment and dissatisfaction I have experienced. I’ve nev...

0124OS by • Jogger
  • 224 Views
  • 1 replies
  • 6 votes

Resolved! Is Versa 2 charging cable interchangeable with Versa?

Had a Versa 2 with original charging cradle. I tried to have the glass repaired when by accidently breaking screen.  I had difficulty finding someone to fix it but eventually a shop said he would but he ended up supplying with a working 2nd hand Vers...

Versa stopped working after the update

My Versa is now dead and will not fire up nor charge, it was working fine before xmas 23 until an update was done. Now its sitting in a box useless, where do I stand and has this happened to anybody else's?Moderator Edit: Clarified subject

Versa screen is blue and unresponsive

out of nowhere my versa basically stopped responding to everything, it still vibrated when i met my step goal but pressing the buttons doesn’t vibrate. when i plug it in to charge or try to get a response the screen barely lights up, like a dark navy...

Versa won't pair after a factory reset

Hello, I have a versa 2 that I am upgrading.  In this process, I factory resetted the device and now cannot be paired again.  I have done the following: reset device again Reset phone unpaired bluetooth connection Turned on/off bluetooth on phone uni...

StairClimber

I exercise on a stairclimber every other day. I’m up to 25 minutes with a goal of 30. The only problem is that it only gives 5 steps. The machine says I have over a 1,000. Is there a way to get those 1,000 steps entered on that exercise? 

Versa battery is draining quickly

Hey all, My Versa has recently started having issues with holding a charge. I’ve tried many of the solutions in previous threads before but to no avail. A couple of days ago it was working just fine, but the other day ago when walking home I noticed ...

Can't unlock my Versa with my phone

Hello my versa 1 is locked and have to be unlocked on the phone but unfortunately the watch is not paired in the app anymore  do you know how to reset with the buttons ! I tried the three at the same time and them keep the top right and the left but ...

Nahile by • Jogger
  • 109 Views
  • 1 replies
  • 0 votes

Versa Lite band compatibility & O2 sensor question

Are the versa Lite bands (w/ the little metal bars) compatible w/ any of the Sense models or any other versa models?Also does the new rollout that monitors O2 levels only monitor/or give results reflective of the time you are asleep rather than 24/7?

Leaso by • Jogger
  • 76 Views
  • 1 replies
  • 0 votes
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