After I factory reset my Versa 2, the screen shows `download Fitbit App`, then it stays there, nothing can be done. When I open Fitbit App on my iPhone, try to add a new device, follow the instructions to charge the tracker, and search... it is alway...
My fitbit app is logging all of my sleep and exercise activity as being completed a few hours later than I’ve done them. For example, it is saying I slept until 12:45pm today instead of 10ish am, it is saying I did a workout at 1:25pm instead of 10:2...
Hi, I hadn't used my Versa 2 in nearly two years, so I reset it to its factory settings before beginning to use it once more. When I had been using it in the past, I used the Bitmoji clock face. After the reset, I was attempting to set this up once m...
Versa 2 has always been ok since upgraded to iPhone 16 pro it continues to lose connection.deleted app re pair,logged out,reset networks,no vpn enabled no joy literally every two/three hours have to re pair any ideas? It’s so annoying
My screen just shows off-hours message. I can’t do anything as screen is frozen, can’t reset watch or access settings. Can anyone help please Moderator edit: updated subject for clarity
Hi I currently have the versa 2 and loved it but thinking of upgrading to a newer model my main use of the Fitbit is steps, running, sleep tracking and listening to my music when I am on my runs. I have heard that the newer models can’t control your ...
Hi My Versa Fitbit2 has just stopped working it’s less than 13 months old have tried all the re starts etc nothing no light blank screen. Have contacted company I purchased from but as over 180 not interested emailed Fitbit but not sorting out issues...
Hi everyone, I’m getting a bit frustrated and hoping for some help or suggestions. Two weeks ago, my Charge 4 stopped working after I took a shower. It was about 4 years old, so I figured it was just bad luck and ended up throwing it away. But now, m...
I have a Versa 2 Fitbit. While trying to get last minute steps on Friday (it was charged to about 90% when I started walking) I suddenly discovered that the screen turned black and it was unresponsive. I tried pushing the button on the side to turn i...
Just got another Versa 2. Trying to add visa credit card to the Fitbit app so I can use it with my versa 2 watch. Google pay customer service, Fitbit customer service and PNC bank couldn't help me. I get to the part of installation and it says "co...
How can I solve this issue? Have held down back button for 10 seconds to restart, line still appearing Can’t get rid of it
After the last update I no longer can't see awake time, sleep time or REM. It only shows the time I went to sleep and woke up. Anyone else have this happening?thanksModerator Edit: Clarified subject
Since this morning my Fitbit Versa 4 is behaving really erratically. The touchscreen is reacting strangely, not doing anything when I press it and then suddenly flicking between many screens. I can side click a shortcut but can’t press on anything on...
My versa 2 fitbit was working whole day but at night out of the blue battery went dead.Moderator Edit: Clarified subject
I can't connect versa 2 to my pixel 8. A few months ago it stopped syncing and I decided to reconnect and I can't anymoreModerator Edit: Clarified subject
I am trying to set up my agenda (Calendar app) on my Versa 2, but i do not understand the settings. There is 4 big groups in the settings: local; com.osp.app.signin; com.google; free time. I understand the free time, but the other are weird. For exam...
I just downloaded the Strava app on my phone and connected my fitbit account to it but when I go to the Strava app on my versa2 it says 'link account go to strava settings on your fitbit mobile app to log in'. I can't seem to find it on my mobile app...
Hi all I have supaventricular tachycardia and I brought this watch as a replacement for my old Fitbit as I lost it but I can’t turn on my high or low heart rate notifications and I’m wondering if anyone has the same issue this is an important feature...
I had changed my weekly AZM in the past and my notifications come through when I meet that. Now I would like to change it again, but I can only see a way to change the daily. I did change the daily hoping it would reflect in the weekly goal, but no. ...
The Versa 2 screen is just a bunch of horizontal grey lines. The Versa 2 is unresponsive to any attempt to restart, update or sync etc. Moderator edit: clarified subject.
When I try to follow the steps to add Spotify to my Fitbit Versa 2 there is no ‘Apps’ section to select under ‘Manage my account.’ Please see attached image for the only options I have when opening this tab. I have a premium subscription to Spotify s...
Heart rate not being show on watch or monitoredModerator Edit: Clarified subject
Notifications on my Fitbit Versa 2 have never worked for more than 2 days at a time and so I've got into the habit of going into the Fitbit settings and accessing the notification section every day.Pretty much every time (I'd say 5/6 days out of 7) ,...
Hi!Could you please tell me if the Versa 2 is no longer supported?A month or two ago, my Versa 2 watches stopped showing the correct time and syncing. I thought something might be wrong with the data, so I decided to remove the watch from my account ...
My versa 2 is co.pletely dead and unresponsive- it is chargedModerator Edit: Clarified subject
Nu mă pot conecta la portofelul Google, îmi dă eroare, banca emitentă este în lista cu bănci aprobate Moderator edit: clarified subject.
Hello. My versa 2 is not connecting to my phone. I have followed several of the community threads and tried several different things with no luck. Any suggestions?Moderator Edit: Clarified subject
I can't connect versa 2 to my phone after a reset for more than a month. Also, it can't synchronize data and can't update the firmware that was reset after the reset. This is the third thread here and I'm getting the same advice that doesn't work. I'...
My touch screen on my versa 2 barely works if at all. Is there a quick fix for this issue? Moderator edit - updated subject for clarity and moved to the proper forum
Is there way to log sick days so that the data gathered from your Fitbit can help with your recovery rather than encourage you to go out and exercise. My cardio load is 160 to 237 and I’m in bed dying and depressed looking at my Fitbit.
My versa 2 is stuck on a download app loop after factory reset Moderator Edit: Clarified subject
Hi, I have a Fitbit versa 2 watch. I accidentally locked my watch and it says “unlock with phone” (I can’t get into the watch at all). But I don’t have the watch connected to my phone via the app because I disconnected it that day due to repeated syn...
Last week my Versa 2 stopped tracking my Heart Rate and my sleep. I've rebooted and no change. I've re synced & no change. There are not recent posts on this topic and I've tried all the other suggestions in the other old posts. Is it just dead now?...
This is now the 4th FitBit that I have had totally die in 5 years. Absolutely absurd and horrible products and @Fitbit warranty service! Not going to purchase another one again and will let everyone else know the same. Disgusting. Moderator Edit: Cl...
stuck on error message saying reset failed, your data was not cleared please try again. I’ve done all the adding removing restarting. I’ve let the battery die to try and reboot but nothing? Moderator Edit: Clarified subject
A month ago, the watch stopped syncing. Then it suddenly started losing its charge quickly (instead of 3-5 days, it was down to 1 day).I reset the device and now I can't connect the watch to my phone. After receiving a 4-digit code, I get an error me...
It started showing incorrect times and then one morning it was dead after I had it charging overnight. It won't turn on, reset or charge anymore? I see they won't be making Fitbit products anymore so I'm not sure I want to invest in another one and...
When I tap the watch it brings up ' off - hours' Tried , re booting phone and app, holding down button, then doing 10 seconds hold, off, hold, off, hold , off and then long hold. Changing face of watch which did change but can't get into watch still....
So I have a versa 2 and I don’t have access to the account that I used to have pained with this versa. Now I can’t get past it and it says data not cleared sync and try again. I’ve factory reseted it multiple times but it doesn’t ever changeModerator...
It is still working. But the screen won't stay in. Moderator Edit: Clarified subject