Forum Posts

Versa 2 won't connect

I wrote about this issue a few months ago, but eventually resigned myself to the fact that I wouldn’t find a solution. Today I decided to get to the bottom of it, so here’s the problem. I hadn’t used my Versa 2 in a while, and when I tried to connect...

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Versa 2 will not connect

I’ve had this Fitbit for years and stopped using it when I was pregnant and forgot about it (5 years ago). I want to start using it again so I’ve charged and reset it and it’s on the ‘download the Fitbit app’ screen that scrolls round and round in di...

Versa 2 won’t track heart rate

I recently got a Versa 2 from somone and I even have the 6 month trial of Fitbit premium, yet it still won’t track heart rate. I’ve tried syncing, shutting the setting off, as well as updating and also I’ve tried restarting it along with restarting i...

Versa 2 turned off

My Versa 2 died.. Was low battery and till I reached home to put it to charge it died. It happened before but the moment I was putting it to charge will go back to normal. Now is not doing anything.  Does vibrate, I press the button even more then te...

Versa 2 Screen Only Showing Lines

Hi everyone,I’m hoping someone can help me figure out what’s going on with my Fitbit Versa 2.This morning I took it off the charger and the screen was covered in lines. I can’t see the home screen or navigate to anything else. It was working perfectl...

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Versa 2 is unresponsive

Hi guys, My versa started having a glitchy screen a few days ago and now it does not want to switch on or charge. I tried resetting and cleaning but it still does not work.  Please advise on what i should do. I love my devise and use it daily  Modera...

Versa 2 won't update

My Versa 2 will not update, and the app says the update is required.  I have tried disconnecting from bluetooth, closing the app, reconnecting to bluetooth and it is. But when I go to upgrade, my fit bit gives me the grey triangle loading symbol, the...

Versa 2 won't sync

All of a sudden my Fitbit won't sync with the app. I've restarted both devices & deleted & reinstalled the app. What's next? Moderator Edit: Clarified subject

Versa 2 Black screen

I factory reset my Fitbit versa 2 it powered down and never came back on. I have followed all instructions to hold button down, etc and charged it 24 hours the screen is still black.   Moderator edit: updated subject for clarity

mlemmon by Jogger
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  • 3 replies
  • 3 votes

Calls and messages don't go through Versa 2

Hi - I have a Versa 2. I just upgraded my phone to a Samsung S26 and it now uses google messages only for texting. I have done all the steps to make sure everything is turned on for messaging on the phone as well as in the fitbit app and on the fitbi...

Versa 2 screen is glitching

Randomly my versa 2 will flash black and white with lines moving across the screen. I tried factory resetting it, tried updating all the apps etc, even changed my clock face to see if that would help. But so far, nothing has helped. Any ideas?  I do ...

myaeger by Jogger
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  • 1 replies
  • 0 votes

Resolved! Versa 2 - text transcription or voice commands.

Versa 2 is not functioning properly for text transcription or voice commands. forum said to check to update but there is no update. Watch and App are you today per Google play there is no new update available  App info : version 4.63   Moderator edit...

Versa 2 won't connect to Alexa

Versa 2 also will not connect to Alexa all of a sudden a couple of days ago. Called support and they don't have a clue on how to fix it, and now I see others having the same issue. I tried a brand new Versa 2 watch and still it didn't connect, and al...

Trending Periods

Fitbit shows Trending Data for a variety of items, such as weight, distance etc. The trending period is Day, Week, Month or Year. I would prefer to see the ability to trend for the last 7 days, last 30 days or last 365 days.The problem with the other...

Versa 2 Corrupted display

Hi - I have a problem with my display as when I am looking at the time steps etc there seems to be something black on the screen in the background like writing possibly which makes it difficult for me to read my screen..  I wondered if resetting the ...

Versa 2 screen stopped working

Hi My Versa 2 screen has recently stopped responding to touch. I have tried resetting it several times, and unable to change the clock face (as suggested in other similar feeds) as it no longer appears as an option under settings. Don't know if it's ...

Resolved! How do I remove the device lock feature on my Versa 2?

just recently charged my versa 2 after a year and a bit of not using, but i have had it for ages and i added the device lock a while before paying on watch was an option. i cant seem to find out any way of changing/removing the device lock without ad...

Versa 2 - Wrong steps information

Confused with having to go to google for my Fitbit info and the info is not correct eg. My steps. Don’t change what wasn’t broken.   Moderator edit - updated subject for clarity

Versa 2 Lost Workout

I recorded my morning workout on my Versa 2 this morning, went into my Fitbit app and my workout hasn't uploaded, I seem unable to locate it. Anyone experienced similar

Apps unable to sync to intenert

Hello I have a Samsung phone and I found my old fitbit versa 2 and decided to synce it back up but when I toggle to the clock faces and apps in the setting it says no internet I've logged into the internet until I'm blue on the face I'm not seeing an...

Versa 2 The charging cable is not holding the watch.

Hi I just bought a versa 2 less then a week ago and I am having difficulty charging it. First it kept saying “insufficient power source” did some digging and was able to figure out what to do but now in order for it to charge I need to hold down the ...

Versa 2 is not syncing properly

My Versa 2 is not syncing, It only syncs sometime automatically, manually it is not syncing, When I try syncing manually while watch is in charging, It is syncing well. But after that, it doesn't. I have tried forgetting my device from bluetooth, res...

Nevil09 by Jogger
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  • 3 replies
  • 0 votes

Resolved! Can't get weather app to work on Versa 2

Hi,For awhile now I can't get the weather app to work on Versa 2. It prompts me to set it up on the mobile app, but I've already done everything I can (it doesn't help that most setup guides even here are outdated based on the old UI).Location is all...

Versa 2 won't charge anymore

Hi. I’ve not charged my Versa 2 for about a year. When I attached it to charger, nothing happened. Left it all night and still nothing this morning. I cleaned all the connections with rubbing alcohol, still nothing. I tried to reboot holding down the...

Suggestions for next watch?

Hi Fitbit community!So I am a Charge 2 owner, whose Charge 2 is just about dead.I am thus looking to buy my next watch, and I would like to ask for advice.I want a minimalist fitness/smartwatch and little to no notifications, and want similar feature...

berus44 by Jogger
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Versa 2 is recording activity but not the app

I noticed this come up in the last week or so. My versa seems to be recording my steps correctly but the fitbit app is not. It seems that the app is instead registering inactivity during the time where versa 2 is actively recording the steps accurate...

AB77 by Jogger
  • 236 Views
  • 4 replies
  • 2 votes

Versa 2 Feedback on Reminders to Move

Is there any plan to expand or improve the Reminders to Move feature? Right now it feels extremely limited — users are capped at 14 reminders per day (which I’m at and fine with), they only trigger 10 minutes before the hour ends, and the maximum hou...

DJFUBAR by Jogger
  • 152 Views
  • 5 replies
  • 3 votes
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