help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 screen is glitching

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-14-2026 18:32 - last edited on ‎04-15-2026 04:25 by Fitbit Moderator

‎04-14-2026 18:32 - last edited on ‎04-15-2026 04:25 by Fitbit Moderator

Randomly my versa 2 will flash black and white with lines moving across the screen. I tried factory resetting it, tried updating all the apps etc, even changed my clock face to see if that would help. But so far, nothing has helped. Any ideas?  I do have a video of it but I can't include that here.  

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-15-2026 04:28

‎04-15-2026 04:28

Hi there, @myaeger. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the screen of your Versa 2 is not working properly. I understand your concern and how you must be feeling. 

While reviewing your information I've been informed that you already contacted the Support Team for further assistance with this. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. 

Thanks in advance. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes