Forum Posts

Versa 3 notifications not received

Hi there.  I have been battling all day trying to get my versa 3 to get notifications from my phone. I have factory reset the watch then removed it from my account. And started all over again four times today with no luck..  Please help.  Thanks  And...

Resolved! Versa 3 No activity data

I had this same issue about a month ago, I work out on a bosu and Fitbit normally classified it as elliptical but now I get nothing again the past few days.  Bosu is a huge part of my day of steps.   Moderator edit: updated subject for clarity

Versa 3 Alexa won't connect

I got a new phone a couple of weeks ago, and I got my Fitbit Versa 3 set up on it. However, I can't seem to get Alexa to work on it like I have in the past. I have already tried the methods in How do I use a voice assistant on my Firbit smartwatch? b...

Resolved! Versa 3 battery drain

 Google put through a mandatory update to prevent batteries overheating on Versa 3.    All it did to mine was drain the battery.  Online comments from other folks having similar issues.  Google has offered $50 US  as compensation.  Considering initia...

Versa 3 is unresponsive

Versa 3 will not turn on or charge. It’s been completely dead for a few days. It had atleast 50% in the morning when I was done with my workout. I get home from work and it was dead. It will not charge or turn on now. Moderator Edit: Clarified subjec...

Rocko2 by Jogger
  • 150 Views
  • 2 replies
  • 0 votes

Activity recognition

I walk on a body every day While watching TV. Fitbit is always recognized this activity as elliptical machine. Suddenly yesterday when the update hit, I had food issues which were eventually fixed. But then I noticed that it no longer recognizes elli...

Versa 3 app not showing current heart rate

Fitbit versa 3 is tracking current heart rate fine on the device but in the app I can only see the range for the day and resting heart rate whereas it used to show me my current heart rate. My app is completely up to date..   Moderator edit: updated ...

3751.png

Versa 3 heart rate

Hi My Dad has been using a Fitbit for quite a while; however, ever since the update to the new Fitbit ui, the heart rate readings have been spotty at best. The heart rate graph does not appear, and it gives a daily average of his heart rate. On devic...

bofeet by Jogger
  • 109 Views
  • 3 replies
  • 1 votes

Versa 3 incorrect sleep timing

My sleep timing is off. Versa 3 says I’m asleep when I’m awake. I go to bed at 10 and up at 8 but it says I go to bed at 4 and up at 10    Moderator edit: updated subject for clarity

Cbkb by Jogger
  • 61 Views
  • 1 replies
  • 0 votes

Resolved! Can't add wifi to versa 3

I have just acquired a versa 3 from a friend and set it up at her house. I am now at home and can't add my own wifi to it. The help page directs me to go to the today tab on the fitbit app, tap devices and so on but I don't see devices when I open th...

Can't unlock my Versa 3 with my phone

I accidentally set up a PIN code on the watch then proceeded to get locked out on my watch.  My watch will not turn off so I am unable to do a factory reset.  With the new Fitbit version, all of the YouTube videos that others have posted have outdate...

LibbyAnn5 by Recovery Runner
  • 126 Views
  • 2 replies
  • 0 votes

Versa 3 not syncing with Strava

I can no longer get my activities on Strava. It worked on Saturday where it synced my 5k run on Saturday. However, it hasn't logged my Sunday cycle. The watch had to be restarted to get it to sync the run to the Fitbit app. On Sunday it was the same....

Att27sg by Jogger
  • 223 Views
  • 2 replies
  • 1 votes

No Google settings for Versa 3

My Versa 3 literally has no Google setting menu. I have been having ongoing Google Pay problems so I factory reset my Versa 3 and now that setting menu that used to be there isn't anymore.  Reinstalled fitbit. Did another factory reset... Same.  I am...

iNik by Jogger
  • 172 Views
  • 2 replies
  • 0 votes

Resolved! Versa 3 is tracking steps when I was sleeping

My new versa 3 is counting steps I havent done and logged an activity that I went for a walk at 12am when I know I was sleeping! How can I fix this? Ive done a reboot of the versa but no changeModerator Edit: Clarified subject

Ilh by Jogger
  • 86 Views
  • 1 replies
  • 0 votes

Versa 3 won't start after swimming

Hi I used my versa 3 in the swimming pool while on holiday and now it's stopped working, it's now a black screen have tried rebooting it but nothing is working 

lm73 by Jogger
  • 93 Views
  • 1 replies
  • 0 votes

Versa 3 black screen

My Fitbit Versa 3 screen has been black for about a week now. It was still working by vibrating for alarms and calls but I can't get the screen to come on. I have try all the trouble shooting options but still cannot get the screen to come on. I have...

ToMoCar by Jogger
  • 213 Views
  • 3 replies
  • 0 votes

Can't unlock my Versa 3

Hi all  my Fitbit versa3 is locked and shows to me “unlock with your phone” I don’t remember the PIN code and also in my app, doesn’t shows anymore the watch to try to reset. can anyone help me ?Moderator Edit: Clarified subject

Versa 3 SpO2 synch problem

Hi ALl My Versa 3 started synching SPO2 to "yesterday's" date back in May when the App updated (around version 4.40 from memory. I've now contacted support 11 times to seeking help and being told we've asked the senior technical team, or wait for the...

Versa 3 not turning on.

I have been trying to switch on my fitbit versa 3 but it is not working. I tried to reset but of no luck. Kindly suggest how to turn it on.   Moderator edit: updated subject for clarity

SB1907 by Jogger
  • 113 Views
  • 1 replies
  • 0 votes

New Versa 3 wont charge

My versa 3 isn’t charging since I got it out of the box. It’s been on 0% for 5 hours and is showing no sign of charging i also read I could reset it by pressing a button, I don’t see any button 

Versa 3 won't charge anymore

My Versa 3 is not charging, I’ve tried two separate cables, cleaned the connections. I have tried a factory reset as mentioned on the forum but nothing is working. Moderator Edit: Clarified subject

Moishy by Jogger
  • 104 Views
  • 1 replies
  • 0 votes

Can't unlock my Versa 3

Hi there.  I need help please. My versa 3 is locked. I cannot open it on the app. I have factory reset it a few times. Deleted the fitbit app, disconnected and unpaired the device from my Bluetooth  settings. But I still cannot get into the watch. Wh...

1000136255.jpg 1000136256.jpg

Resolved! Versa 3 will not sync with new phone

Just got a new android Pixel phone and my Versa 3 watch will not sync. I didn't know to remove the app from my previous Motorola phone and am not sure the right way to proceed. Should I delete the app and reinstall? Would appreciate any help with thi...

SMack2 by Jogger
  • 240 Views
  • 4 replies
  • 1 votes

Versa 3 won't connect after a factory reset

At some point, my Fitbit Versa 3 stopped syncing with the app. Notifications from messaging apps and other updates stopped coming through, and no data was being refreshed. I tried all the usual troubleshooting steps, but nothing worked. Eventually, I...

Versa 3 won't pair with my Huawei P40 Lite

I have Huawei P40 Lite and cannot pair my watch Versa 3. I installed the Fitbit app. and I have created my profile but I could not setup my Versa 3. On the same phone I have already installed Huawei smart watch. Do you think this could make some inco...

Battery on my versa will not charge fully.

My battery will not charge on my versa 3. The unit will start to charge sometimes but, it will boot loop every couple of seconds and if I leave it do that for a while it will start charging but the touch screen will not work so I'm not able to use it...

Labels