I'm trying to remove a credit card from Fitbit Pay wallet. I have not migrated account to a Google account address. Adding Google Wallet is not appearing as an option yet. When I open the app, there is a red circled exclamation point in the Wallet t...
Fitbit and Google, listen to the outcry of your longtime customers, your new sleep dashboard is hot garbage. Find a way to revert users or give us a choice. I agree with another post, you're making it super easy to switch to another product, ugh...an...
My fitbit versa 3 has come up with a rectangle box with a line through, and i am getting no notification messages, wattsap phoneModerator Edit: Clarified subject
I have a new Versa 3 and the alarm app opens all the time. How do I stop this from happening?Moderator Edit: Clarified subject
What is the meaning of the white circle with black line in center that appears and quickly disappears when I press button to open the watch?
I absolutely LOATHE the new update for sleep tracking/ analytics. It is difficult to read , and doesn’t show non sleep intervals. Bring back the previous version PLEASE! Why fix something that wasn’t broken in the first place.
my clock face stays on all the time on my versa 3.Moderator Edit: Clarified subject
What is going on with Versa 3 ? Is it not going to be supported? My watch won’t charge.Moderator Edit: Clarified subject
My Versa 3 shows the dots logo, then blank screen, then repeats over and over.It was 65%+ charged this morning. Holding in the button for 30 seconds has no effect. It also cannot be found by my phone.I deleted it from the Fitbit app and it no longer ...
My Versa 3 only shows the logo and can't access anything else. I've tried to restart and reset it and it doesn't go any farther than that. I have seen it turn off and on again several times with no result. I have run the battery dead and recharged it...
My Swim on my versa 3 not working whilst swimming Moderator Edit: Clarified subject
My versa three hasn't been able to sync since the 17th of April. I have noticed changes to the app on my phone so I guess It's something to do with that. I was expecting to be able to update my watch but I am struggling to find that setting. I am cur...
Sleep tracking has stopped and looks like it is now a premium only feature??? When and why??
My Versa 3 is working - charging, little green lights on the back working, synching with the app and recording my heart-rate, as shown on the app on my phone. and it hasn't been exposed to water heat, etc. However, the screen is blank and I can't se...
I have a Versa 3 and am trying to use the new Google Wallet for Fitbit feature. My bank is listed as supporting Google Pay (Phone) and Google Wallet for Fitbit (https://www.fitbit.com/global/us/technology/google-apps/banks) I have 4 cards on my Goog...
I have completed 10,000 steps everyday for the past week but my step data will not sync to my Fitbit Dashboard.I have done the following:Restarted the app, restarted the phone, logged out and logged back in, reinstalled the Fitbit on my Bluetooth lis...
I’ve tried restarting my device several times but that did not fix my problem. Also my device will not sync. I’m unable to factor restart because I can’t swipe. Moderator Edit: Clarified subject
I have tried holding down the side button already and I also tried to plug the watch back in to charge but the screen still doesn’t turn on. What do i do Moderator Edit: Clarified subject
I have a message on my versa 3 saying.I have to download the app.And it's in all different kind of languages and it's already downloaded what the heckModerator Edit: Clarified subject
Desde hace unos días, mi versa 3 no me da la opción de responder cuando me entra un mensaje de wapp en español, solo lo puedo hacer en inglés. Ha habido algún problema? No sé dónde más buscar para cambiar el idioma de respuesta y no lo encuentro por ...
my versa 3 stopped sync'ing last weekI have rebooted my watch probably around 8 to 10 times, and the phone 4 to 5 times. I uninstalled the app, and reinstalled it (obviously) to the latest version. I have a Pixel 6, and it's completely up-to-date.A...
New sleep format is terrible. Is this a move to force us into ordering premium?
Today after 1 year and 10 days the screen is black. When I charge it it gets warm. When I try to sync the App tells me to go to settings Any help would be greatly appreciated Moderator Edit: Clarified subject
My versa3 keeps bugging out Tried reconnecting after disasociating with google, phone connects but watch does not, the 4 number code does not appear, connect/ disconnect Bluetooth , installed/disinstalled app , nothing, phone and watch don't get in ...
My Versa 3 has stopped working (ironically just as I received an email recording my 7 years use of Fitbit devices). It will charge and connect to the dashboard and my phone but doesn’t record data. For instance, it recorded the fact of a walk which I...
A friend gave me a versa 3 recently and I don't have the unlock code and unfortunately someone reset it without her knowledge so she doesn't know it either can someone help me Moderator Edit: Clarified subject
Hi Support, I have a Versa 3, been a brilliant device over the last 3 years and needed charging once every 5 days, but for last 10 days or so, it now needs recharging everyday (lasts < 24 hours only). I have not made any changes to settings. Have s...
The versa 3 is basically garbage. My parents each have one and they both have issues with the watch not syncing at random. The screen on my mom's will just randomly stop working, either going black or just glitching and having different screens going...
So, I’ve done a bunch of restarts and even a factory reset, turning Bluetooth off and on, updating my phone and the FitBit app, forgetting Versa 3 in settings; all of this still didn’t work. Basically, my problem started when I found out it wouldn’t ...
This has been an ongoing issue. I have had my Versa 3 for over a year and the miles counted on a walk is never right. And it’s never consistent either. I will add two screenshots as my most recent example. The first one is my first journey this morni...
Fed up with not recording power walks. Fed up with reading that we should set it manually….. that was the purpose of purchasing the Versa 3 as it would detect when walking etc Fed up loosing so many days of non recorded vigorous walks. Fed up for las...
I did a factory reset on my versa 3 and it just went black and wouldn't turn on after that. I've charged it, pressed the buttons for as long as 3 mins straight, pressed and held the buttons while on the charger, changed the charger, cleaned it. It do...
Fitbit frozen on home screen, it will not swipe up or down, nor side to side and drains a full charged battery in 6 hours. Moderator Edit: Clarified subject
I put on charger at 6am, forgot all about it until 1pm - deader than a door knob! Won't even "push in" stiffer than a board. Did I burn it out, think I bought it in 2030.Moderator Edit: Clarified subject
Versa 3. I just checked my sleep score and I am very disappointed on the changes made to how it’s done. It was so clear before. Doesn’t make any sense to me now. Can you at least give us options to opt in before you totally change how something is re...
This is my 4th fitbit since 2016 and the face on my last 2 versa 3 watches keeps popping off after a year. I keep glueing it down but doesn't last. It'll eventually stop working. Anyone else had this issue?
It's really annoying. This is the second versa i have. Te previous one was so bad i had to reinstall everything weekly. This one seemed to work fine in the beginning. But now the problem keeps getting worse. So no I have to reboot the watch and turn...
Migrated to Google 27th March but firsthad to upgrade daughters linked account. Now my fitbit profile is stuck as hers butwith my name and my account has started again from 28th March. Have logged off/on, synced/unsynced to no avail. l'm onandroid. I...
I just started road cycling and I use the Versa 3. I live in a very hilly area and my rides are very up and down and up and down over my typical 20-mile ride, with some pretty steep climbs (I know that this is relative). When I finish my ride I exc...
Versa 3 clock face is constantly on. Pressing on left side button to shut it down turns on the microphone. Going to settings to shut down does nothing either. It just vibrates so I'm unable to navigate in settings areaModerator Edit: Clarified subjec...