Forum Posts

Versa 3 suddenly massively overcounting steps

I've had my Versa 3 for just over a year, and yesterday it overestimated steps during a walk, then corrected itself. Today, it has done the same overestimation, but failed to correct it. When I look at the App, the steps counting during a walk seem a...

Today app won't load on my Versa 3

Hello, does anyone know why the Today app on my Fitbit versa 3 isn’t working? When it’s selected it just brings “today” up as though it’s going to load but then goes back to my screen to select an app. I can see all my stats on my iPhone Fitbit app a...

Versa 3 step count is not accurate

For the second day in a row, my Fitbit suddenly decreased my number of steps at some point. Yesterday it dropped me from about 9,500 to 6,200 sometime in the evening. And today, I had already hit 10k a couple of hours ago, and now it’s dropped me bac...

Versa 3 won't connect after getting wet

My versa 3 got slightly wet in the shower when I realized I still had it on. Have tried every remedy with no success to turn it on. The only thing that appears after logo and slight vibration is a pic of a phone with notation to download and open wat...

SAJ52 by Jogger
  • 21 Views
  • 1 replies
  • 0 votes

Versa 3 workout app won't open

Hi! My versa 3 have worked great until this week. I can not open the workout app from the device. I just press the app en the logo comes and then just closed. I cant even come to the point where i can see the different workout types. Anyone with the ...

EmmaE99 by Jogger
  • 39 Views
  • 4 replies
  • 0 votes

Versa 3 showing the wrong time

I've searched the forum and  elsewhere, tried changing time zone, force stopping app, turning bluetooth  on and off and  multiple  restarts of phone and watch all with no improvement. A few days ago my watch started  showing a time a few  hours behin...

Penny02 by Jogger
  • 54 Views
  • 5 replies
  • 1 votes

Versa 3 is locked

My Versa 3 has locked. I was reattaching the strap and this was misinterpreted as incorrect PIN entries. I go to the app to unlock it, set a new PIN and it says "error connecting to Versa 3".  This is strange because it is connected to my phone, upda...

Steve_B by Jogger
  • 39 Views
  • 3 replies
  • 1 votes

Firmware update on phone,

I factory reset it. I turned it off and restarted the phone. I turn off and restarted both the wi-fi and the bluetooth. I read all the questions and answers. Did everything suggested, It is so annoying to buy a watch then the maker of the watch block...

How do I add more apps to my versa?

I follow all the steps and I get to apps part and don’t see barely any options to install. All of them I already have and it doesn’t even show all the apps I have installed.What kind of actualization was this? I could actually see and search apps to ...

LucFuk by Jogger
  • 59 Views
  • 5 replies
  • 0 votes

Versa 3 battery draining quickly

Noticed my battery was getting worse cca 6 months ago, but last two months it's really bad - at this point I can't get 24h out of it, and I'm literally just sleeping and going to work. From what I read in the sub sounds like this is it, I should acce...

Versa 3 Battery Not Charing Properly

This a follow-up to a previous post I made in Dec. 2024: I have been trying all sorts of troubleshooting on my watch, and as a last resort, I have disabled everything using it only as a means to check the time and my heart rate. Last night, I decided...

LambrosG by Recovery Runner
  • 36 Views
  • 3 replies
  • 0 votes

Versa 3 red screen

I thought this was just an error with my clock face so I changed it to a new one and this is still happening. Randomly, it will change to this bright red screen and will stay that way. If I restart it, it will temporarily fix the issue, and then it ...

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Versa 3 battery draining after the update

Hi All, I did the update on my V3 and all hell broke out. My battery lasts only 24 hours after always lasting 5-6 days. I have turned off screen awake, screen is now on dim even though i need it on normal, I have turned off almost everything that was...

Versa 3 - Battery issues after firmware update

Last week I did the mandatory firmware update to version 36.128.6.21. Before doing the update my battery would last about 5 -6 days (depending on how much exercise I did).  Now since doing the update it lasts less than a day. That's with everything t...

Versa 3 no longer showing stress score

Five days ago my stress score stopped showing. I can put in my feelings - example - calm. But no score shows up. Also I got a message to update my app. So I deleted the one I had and added it back in but that didn't change anything. 

Versa 3 won’t charge

Hi does anyone know how to charge Versa 3 when saying device below operating temp. Warm it up to resume charging. We have sat on it to warm up but nothing and I’ve cleaned it, checked on another charger but same message. Thanks 

Cannot update firmware version on Versa 3

Just got the notification to update my firmware for my Fitbit versa 3 so it doesn't overheat and its not even updating. It just stayed stuck on "Searching for Wi-Fi" for like 40 to 45 minutes and then gave me an error saying it couldn't find Wi-Fi. T...

Versa 3 replacement cannot sync with iPhone

Hi,  My Fitbit Versa has not been able to sync since I received the replacement unit on 3 Jan 25. Despite numerous calls to Fitbit Help Centre, and do all the rigmaroles and troubleshooting over and over again with their agent's guidance over the pho...

Kel.H by Jogger
  • 129 Views
  • 4 replies
  • 1 votes

Losing steps when syncing

I seem to be losing 3000+ steps daily once my versa 3 is synced with my phone. This has happened sporadically for a while but has been a daily occurrence for about a week. I have tried restarting devices but it makes no difference. It is quite upsett...

Bl0ssom by Jogger
  • 35 Views
  • 1 replies
  • 0 votes

Versa 3 looses steps

My versa 3 is loosing steps each day. Had a 10000 day and synced. After a few minutes the steps showed only 7600. This is happening every day for about 3 weeks. Fitbit support only said to wait for an update on 25 Feb but none showed, in another inqu...

Resolved! Missing Exercise Data

I have a Versa 3 that has worked perfectly fine for the last 2.5 years.I just returned from a run this evening and after syncing I went to check the stats only to find all of it missing and it just shows the exercise type & duration now. I checked pr...

TonyF86 by Jogger
  • 5345 Views
  • 133 replies
  • 267 votes

Step fluctuations versa 3

Yesterday I started having a fitbit issue.  I saw last night there was a Fitbit update so I thought I would check in morning to see if problem fixed.  It’s not fixed!!! I receive notifications that I achieved my first 5K.  When I look at watch, it lo...

Mom2Jacob by Tempo Runner
  • 671 Views
  • 20 replies
  • 12 votes

Versa 3 heating issue urgent update

After getting the message about the possibility of Versa 3’s overheating, I thought I wouldn’t bother ( had the same thing with an Ionic a few years ago and the place I bought it from sent me an email offering a swap / refund which, so I got a Versa ...

s1tar99 by Jogger
  • 139 Views
  • 1 replies
  • 0 votes

Versa 3 not holding charge after forced update

I have a Versa 3 and following the recent forced update regarding 'battery overheating' my battery life has been ruined. Previously my battery would last 3+ days before the need for charging. Since the update this has got progressively worse and now,...

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