Since the so called 30 min watch update, it took 3hrs to update, then milage is way off & now floor is way off count. I don't like it that i was forced to have my Fitbit account serviced by Google. Moderator edit: word choice and updated subject fo...
Help please! I can’t seem to turn OFF email notifications on my Versa 3.If I go into Fitbit settings > notifications there isn’t an option for email - see photo below.I never used to have email notifications turned on so not sure if this is something...
Hi, I’ve recently upgraded my phone to iPhone 17 from iPhone 13. I re-paired my versa 3, and although I’m getting the standard notifications (calls, texts) I’m not getting any others and none are showing in the notifications menu in the Fitbit app (b...
I never got my sleep profile for last month and I am a premium member. Has something changed that I'm not aware of? I have the Fitbit Versa 3.. Moderator edit: updated subject for clarity
Hi, is anyone able to help or give me next steps on what to do. I haven’t knocked my watch but I was working and heard a flapping noise and noticed my watch face had detached itself from the watch body and could see the glue isn’t sticky enough un...
I would like to complain my Versa 3. Could you please contact me with somebody who helps me go through the complaints process?Moderator Edit: Clarified subject
Versa 3 unable to adjust brightness to dim, normal or max Moderator Edit: Clarified subject
How do i change the language on my versa 3 back to English from Spanish?. Moderator Edit: Clarified subject.
My Versa 3 stopped working so I forgot the watch and reset the connection. Everything started working again except notifications. No app will show up in the fitbit app for me to start receiving notifications on my watch. I have tried resetting the co...
Canoe reset my versa3 any ideas. Moderator edit: updated subject for clarity
I was given a 2 Fitbits and I’m unable to use it. I’ve tried all the steps from answers on here. I called customer support and they said their developers are working on a solution. My question is how long does a problem like this get resolved? Should...
Error message “unlock with your phone” no longer have phoneModerator Edit: Clarified subject
Hey guys! I’m at camp and we went swimming in the ocean yesterday, but i didn’t go in (only up to about waist deep). I did get splashed a couple of times and forgot to rise my versa 3 and now it won’t turn on - would the salt water be the main issue ...
I think it is because my versa 3 is getting old but It could do fine for say five days. Then on the one day I choose to go look at my fitbit app and do random things. (My phone is old so the battery drains faster that is why I limit how much I do on ...
Bitmoj clock face still not working on Versa 3!!! I tried to uninstall and reinstall Bitmoji, Snapchat and Fitbit. Snapchat & Bitmoji are connected but when I go to ‘connect’ on the Fitbit clock settings, it takes me to Snapchat. I approve. It then...
Alexa stopped working on my versa 3. It says to check my internet and Bluetooth connections and granted local access to the app. Everything looks good to me but still won’t work. What should I do?Moderator Edit: Clarified subject
My versa will add or remove tens of thousands of steps randomly through the day or it will carry the same step count for several days. I have synced, restarted and done a factory reset with no luck in fixing the issue. there was a similar bug reporte...
Won't vibrate when I get a message or get a call. Doenst seem to connect to Bluetooth on mu phone. Moderator edit: updated subject for clarity
Google doesn't seem to care about ongoing issue since November 2025. No outcome or resolution
My weight loss goal completely disappeared and now the only thing it lets me do is have a calorie intake goal. I have always had it to where the calorie deficit was visible, but that defaulted to “daily calorie intake”, as of today. I was able to fin...
My versa 3 is set to Fahrenheit but is reading Celsius. I have gone through the steps to make sure set properly Moderator Edit: Clarified subject
Fitbit Team, I have owned my Versa 3 for five years. For the past three months, I have been unable to unlock it using my phone, and the device has a PIN enabled. Following a suggestion from this forum, I unpaired/removed the device from my Fitbit acc...
Hi everyone, I’m having an issue with my Fitbit Versa 3 that I haven’t been able to resolve. My watch is currently stuck on the “Unlock with phone” screen and cannot be set up or paired again. The device was previously connected to my Fitbit account,...
When I finish tracking a treadmill run a few minutes later my watch stops syncing and the sensors stop working. The only way I’m able to get it working again is by doing a factory reset. Does this mean my watch is starting to fail?
Hi there, hoping someone can help me. I have an old Fitbit Versa 3 that has been lying unused For about a year. Come to set it up again. And even when fully charged the screen is black and doesn't boot up in the normal way. It's syncing fine with the...
I completed a run and when I tapped to end it it would not stop timing. I tapped end several times but as I did the whole screen moved upwards a couple of mm and back. Took several attempts over a minute or so before I could end the run time.
Connection issues each morning I have to connect my versa 3 three to Bluetooth. This task can take anything up to ten minutes. From a blank firstly the time is displayed, then that annoying message about adding cards, then the screen goes blank somet...
My watch is not turning on, its just vibrating every 4-7 seconds and when the touch sensitive button is pressed it vibrates like it's turned on but only for 2-3 touches then goes back to vibrating idk what happens and I know that the screen is not br...
Hello there. My versa 3 is keep on turning on and turning off with vibration. It seems like it stuck in reboting loop. Can anyone help me with this issue. Thanks in advance. Moderator edit: updated subject for clarity
My Versa 3 is stuck in the start up loop. Just has the logo. Tried all the fixes online and nothing works. Need help pleaseModerator Edit: Clarified subject
Hi....I have been trying to export my data from my Versa 3 (due to the change over to Google) for the last 2 weeks and it has stuck at 53% for the past week or so. I have been a fitbit user for a very long time & I understand it will take a long tim...
I swim 6 days a week. Every time at least 26 (1km) freestyle. The Versa 3 hardly ever give me enough credit of the distances I have covered. The fast I swam the shorter distances had been recorded.But this is not all the problem. If I did more swim (...
Not working after new phone connectionnew WiFi connection after green background and white logo above message still appears
Does FitBit still offer new watch faces for the Versa 3? It seems the newer ones are only for the more recent FitBit watches and don’t support the older versions. Moderator Edit: Clarified subject
Yesterday I went from 88% to dead in 45 minutes, then it wouldn't charge. I did all the steps, and also cleaned the watch and charger. Before work I charged it to 83% within 30 minutes it was down to 49%. The app states that all updates are up to da...
I took my trusty versa 3 into the sea today for a swim and it emerged dead, so I suspect some kind of failure of the water proofing. I’ve had it for a good number of years, so not too upset about it. In the past, I had seriously considered switching ...
My versa 3 has been off since 25 November 2025 I can’t restart it Moderator Edit: Clarified subject.
I am receiving texts from my android phone but I can respond thru versa 3. My microphone IS onModerator Edit: Clarified subject
New post as original closed. Over night my versa 3 battery life went for multi-day to less than a day. This is due to a firmwear update to fix a battery overheating issue on a limited number of versa 3 watches. An offer of $50 compensation offered fo...
I started noticing that I would do a lot of activity in a day and my app would only say I did a couple active minutes. Then today I manually logged my 1.5hrs of vigarous swimming, and the app is only logging 1 active minute and 108 calories burnt?! I...