Restart my versa 3
My versa 3 has been off since 25 November 2025 I can’t restart it
Forum Posts
Versa 3 won't sync
Past 35 minutes my Versa 3 Stopped syncing. Followed all the trouble shoot steps to no avail??? Moderator edit: clarified subject.
Can't unlock my Versa 3 with my phone
I am totally stuck. Cant access the watch. Disconnected from phone Moderator Edit: Clarified subject
How to change activity list on my Versa 3?
HiI have a fitbit Versa 3 watch and android phone. I know I have earlier chnage the activity list one can choose from in the watch. Now I have actuvitys I will never use like yoga for example. I want the list to be more actuvitys I do use.
Issue switching to Google account - need assistance & can't get through to anyone
How can I contact FitBit? I am in Australia and I am having significant issues with transferring my Fitbit account over to my Google account. I am getting an error message saying that my chosen Google Account uses an email address that's already regi...
Resolved! Will I lose my data once I get my Versa 3 replacement?
My Versa 3 got damage, screen bust but data still recording & syncing to my phone. I'm getting a replacement but will all my history get transferred to the replacement? Do I need to do anything?Moderator Edit: Clarified subject
Versa 3 notifications not received
Hi there. I have been battling all day trying to get my versa 3 to get notifications from my phone. I have factory reset the watch then removed it from my account. And started all over again four times today with no luck.. Please help. Thanks And...
Resolved! Versa 3 No activity data
I had this same issue about a month ago, I work out on a bosu and Fitbit normally classified it as elliptical but now I get nothing again the past few days. Bosu is a huge part of my day of steps. Moderator edit: updated subject for clarity
Can't unlock my Versa 3
my fitbit versa 3 is showing unlock by phone but i dont have the watch in the fitbit app anymore so i have to factoty reset it without the phoneModerator Edit: Clarified subject
Versa 3 Alexa won't connect
I got a new phone a couple of weeks ago, and I got my Fitbit Versa 3 set up on it. However, I can't seem to get Alexa to work on it like I have in the past. I have already tried the methods in How do I use a voice assistant on my Firbit smartwatch? b...
Versa 3 stuck on message "Data not cleared, Sync & Tried again"
Hello. I just recently found my old Versa 3 watch, I attempted to do a factory reset when i got the Data not cleared message. I am unable to follow the recommended steps as I don't have the old device my watch was connected to. Hard resets don't work...
Resolved! Versa 3 battery drain
Google put through a mandatory update to prevent batteries overheating on Versa 3. All it did to mine was drain the battery. Online comments from other folks having similar issues. Google has offered $50 US as compensation. Considering initia...
Versa 3 - HR ❤️ symbol change to broken down arrow
Hi, I need some help please.Firstly as a Paroxysmal AF sufferer can I say how invaluable the Heart Rythm identification has been for me.While monitoring HR on my watch though a number of times the symbol has changed to a down arrow with broken line....
Can't unlock my Versa 3
“Device lock” function is disabled on Fitbit versa 3. Need this to unlock my watch. Moderator Edit: Clarified subject
Versa 3 is unresponsive
Versa 3 will not turn on or charge. It’s been completely dead for a few days. It had atleast 50% in the morning when I was done with my workout. I get home from work and it was dead. It will not charge or turn on now. Moderator Edit: Clarified subjec...
Activity recognition
I walk on a body every day While watching TV. Fitbit is always recognized this activity as elliptical machine. Suddenly yesterday when the update hit, I had food issues which were eventually fixed. But then I noticed that it no longer recognizes elli...
Versa 3 app not showing current heart rate
Fitbit versa 3 is tracking current heart rate fine on the device but in the app I can only see the range for the day and resting heart rate whereas it used to show me my current heart rate. My app is completely up to date.. Moderator edit: updated ...
Fitbit won't select
Fitbit won't allow for setting selection or other options. Tried reset and that isn't working either.
Versa 3 heart rate
Hi My Dad has been using a Fitbit for quite a while; however, ever since the update to the new Fitbit ui, the heart rate readings have been spotty at best. The heart rate graph does not appear, and it gives a daily average of his heart rate. On devic...
Versa 3 incorrect sleep timing
My sleep timing is off. Versa 3 says I’m asleep when I’m awake. I go to bed at 10 and up at 8 but it says I go to bed at 4 and up at 10 Moderator edit: updated subject for clarity
Versa 3 is not tracking my steps or HR data
My iPhone 13 records my steps from my Versa3, but the do not display on my watch, and neither does heartbeatsModerator Edit: Clarified subject
Resolved! Can't add wifi to versa 3
I have just acquired a versa 3 from a friend and set it up at her house. I am now at home and can't add my own wifi to it. The help page directs me to go to the today tab on the fitbit app, tap devices and so on but I don't see devices when I open th...
Can't unlock my Versa 3 with my phone
I accidentally set up a PIN code on the watch then proceeded to get locked out on my watch. My watch will not turn off so I am unable to do a factory reset. With the new Fitbit version, all of the YouTube videos that others have posted have outdate...
Fitbit Versa 3 won't charge
My Fitbit versa 3 won't charge, is it the charger or the device. Moderator edit - updated subject for clarity
Resolved! Versa 3 not syncing with Strava
I can no longer get my activities on Strava. It worked on Saturday where it synced my 5k run on Saturday. However, it hasn't logged my Sunday cycle. The watch had to be restarted to get it to sync the run to the Fitbit app. On Sunday it was the same....
No Google settings for Versa 3
My Versa 3 literally has no Google setting menu. I have been having ongoing Google Pay problems so I factory reset my Versa 3 and now that setting menu that used to be there isn't anymore. Reinstalled fitbit. Did another factory reset... Same. I am...
Resolved! Versa 3 is tracking steps when I was sleeping
My new versa 3 is counting steps I havent done and logged an activity that I went for a walk at 12am when I know I was sleeping! How can I fix this? Ive done a reboot of the versa but no changeModerator Edit: Clarified subject
Versa 3 won't start after swimming
Hi I used my versa 3 in the swimming pool while on holiday and now it's stopped working, it's now a black screen have tried rebooting it but nothing is working
Versa 3 black screen
My Fitbit Versa 3 screen has been black for about a week now. It was still working by vibrating for alarms and calls but I can't get the screen to come on. I have try all the trouble shooting options but still cannot get the screen to come on. I have...
Can't unlock my Versa 3
Hi all my Fitbit versa3 is locked and shows to me “unlock with your phone” I don’t remember the PIN code and also in my app, doesn’t shows anymore the watch to try to reset. can anyone help me ?Moderator Edit: Clarified subject
Can't install apps on my Versa 3
I don' know why but I can't install other app; i can only use the preset one. Can somebody hel me?Moderator Edit: Clarified subject
Versa 3 SpO2 synch problem
Hi ALl My Versa 3 started synching SPO2 to "yesterday's" date back in May when the App updated (around version 4.40 from memory. I've now contacted support 11 times to seeking help and being told we've asked the senior technical team, or wait for the...
Versa 3 not turning on.
I have been trying to switch on my fitbit versa 3 but it is not working. I tried to reset but of no luck. Kindly suggest how to turn it on. Moderator edit: updated subject for clarity
Versa 3 is not working and won’t charge
My Fitbit versa 3 quit working and it won’t charge Moderator edit: clarified subject.
Is Versa 3 more accurate if I wear it on my ankle?
Hi all:. 1) I wear my Versa 3 on my left wrist. Recently, I have been told by 2 people that wearing it on my ankle will register my steps more accurately. Is there any truth to this? Moderator Edit: Clarified subject
New Versa 3 wont charge
My versa 3 isn’t charging since I got it out of the box. It’s been on 0% for 5 hours and is showing no sign of charging i also read I could reset it by pressing a button, I don’t see any button
Resolved! Versa 3 won't charge anymore
My Versa 3 is not charging, I’ve tried two separate cables, cleaned the connections. I have tried a factory reset as mentioned on the forum but nothing is working. Moderator Edit: Clarified subject
Can't unlock my Versa 3
Hi there. I need help please. My versa 3 is locked. I cannot open it on the app. I have factory reset it a few times. Deleted the fitbit app, disconnected and unpaired the device from my Bluetooth settings. But I still cannot get into the watch. Wh...
Versa 3 - How to change the units of measurement
Switched from one versa 3 to another versa 3. I can't get it to switch between Celsius to farenheit. I did factory reset because of it. Still won't change. Moderator edit - updated subject for clarity
Versa 3 won't sync with Bitmoji & can’t fix Weather app to F instead of C
New Versa 3 & iPhone 16 ProMax. Will not sync with Snapchat acct to use the Bitmoji clockface which I LOVED on my Versa 2 & the MAIN reason I only upgraded to Versa 3 since Versa 4 did not support that clockface. Contacted Support with both Snapchat ...