Versa 3 won't sync with my phone anymore
Can't sync my phone with my watchModerator Edit: Clarified subject
Forum Posts
Resolved! Versa 3 stuck on sleep mode
Can't get out of sleep mode. No change after reset.Moderator Edit: Clarified subject
Versa 3 stuck on logo and beeping, tried recommendations
Versa 3 stuck on logo and beeping , originally it started draining battery suddenly, charged it 4 times in 24 hours then this. Tried removing from app, reinstalling app. Clearing cookies on phone. Used the reboot /restart commented on. Worked once, g...
Versa 3 won't stay connected to my new phone's Bluetooth
I disconnected my Samsung months ago and connected to my new Samsung. It worked well. But since a few weeks I'm told by Fitbit that my phone is connected to an old device and will not connect to the mobile any longer.Moderator Edit: Clarified subjec...
Versa 3 notifications stopped being active on my Xiaomi 13T
Hi, I have a problem with notifications. everything was working fine, but last month the notifications stopped being active with a message that you need to restart the application, I tried to uninstall the application and reload and reconnect with t...
Versa 3 won't show the same amount of calories than the Fitbit app
It seems like once one thing is finally sorted, the steps syncing error a few months back, it’s now something else! my versa 3 is displaying 684 cals burnt whilst the app says 1180… the app is correct as it’s almost 4pm here. I have shut down my vers...
Versa 3 screen non-responsive
Hi,Hoping you can help. My Versa 3 screen is non-responsive to touch. I can press the side button to light up the watch, but unable to move the screen with my finger passed the clock face. I've reset the watch several times (holding down side button ...
Versa 3 - Find my phone
Find my phone not working on my versa 3? Moderator edit - updated subject for clarity
Versa 3 with the Fitbit logo screen
I reported a problem with my Fitbit where it had stopped working and I was left with the Fitbit logo screen. I’m still waiting for a proper response. It feels like they have no interest in these problems as they are discontinuing this product. i cert...
Resolved! Versa 3 won't update the time zone
Versa3 won’t change time zone although it is set to change with my phone Moderator Edit: Clarified subject
Versa 3 not turning on
My Versa 3 won't turn on after being on charge. I had a situation where the logo was stuck onscreen so disconnected from my phone, then reconnected. The logo is gone but replaced by a blank screen. Tried holding down the side button but no vibration ...
Versa 3 firmware update
Hi, my Versa 3 appears to be stuck on the ‘Download the Fitbit app to start’ screen. I can see it is connected to my phone via WiFi and Bluetooth, and then when I go to the app it says ‘update required’. I hit update and everything seems to be going ...
Versa 3 not syncing with Strava
I can no longer get my activities on Strava. It worked on Saturday where it synced my 5k run on Saturday. However, it hasn't logged my Sunday cycle. The watch had to be restarted to get it to sync the run to the Fitbit app. On Sunday it was the same....
Versa 3 Hourly Activity is not working
The "hourly activity" is blank on the 'today" tab of Versa 3 app on my iphone 15. However, when I touch the "hourly activity" information is shown on that specific screen. I've tried everything and can't make it work. Please help!!!!!
Charging History on Versa 3
I lost the charger for my Versa 3 and im thinking if i can find the date and time i charged it last, it will help me remember what i did with it. is there a way to see when i last charged my fitbit?
Versa 3 oxygen not recordingb in app
Since last update. Battery life is shot also oxygen not showing in app. Fitbit watch shows Ocygen level but never has recorded in app since upgrade. I've contacted Fitbit twice with no response
Resolved! Fitbit app not getting the day, week and month numbers for calorie and steps
Anyone Else not getting the day, week and month numbers for calorie and steps. Fitbit is really going downhill. This app really sucks. Moderator edit: clarified subject.
Versa 3 side button not working and battery draining quickly
Hi there, I have had my versa 3 for about 3 years now and I have had a good experience with it. Two months ago I ran into the same issue regarding battery issues. Restarting the watch seemed to fix the issue then, but now I have ran into the same iss...
Resolved! How do I restart the Versa 3?
When I press the left side button it shows Alexa and does not shutdown. How do I get my Versa to restart Moderator Edit: Clarified subject and label.
Resolved! Driving activity functionality removed
I have Versa 3. I ride a motorbike. I used to be able to add in my motorbike journeys as an activity and the app would adjust my steps. I can't do this any more. Chat agent says "tough". This is really poor. How can we get this added back in to the ...
Versa 3 blank screen
I have a Versa 3 and one day the screen went black but it still syncs to my phone and records all my data but I cannot just press the button (although it still vibrates when doing this) and have the screen turn back on to see how many steps and stair...
Versa 3 won't pair
My versa will not pair. I worked d through the steps to pair yesterday, which responded that I did not have an account, which I have had for many years. So I created a new account. It still won't pair. In particular, it did not save the walk I did ...
Versa 3 unable to use the touch screen
Hi, My watch is failing to respond to much. I have it plugged in and it is telling me that the battery is too cold? (it's 22degC in my room). I also am unable to use the touch screen to swipe or select anything. I've tried to restart is and nothing s...
Versa 3 is unresponsive
Very disappointed in Fitbit I have my second fitbit this one is versa 3 and it just died like the other one I had charge 3 . Nothing I tried works simply doesn't turn on. Only had it for 3 to 4 years. I will never buy another fitbit again. Very disap...
Snore Detection on Versa 3 drains the battery
A week or so ago I made a post about how my Versa 3 just randomly seemed to go from a 3-4 day battery life down to a 1-2 day battery life. I finally realized that this decrease in battery life lined up with when I turned my snore detection on. I've t...
Versa 3 stopped working after getting wet
Last weekend I went into a pool with my versa 3 on, when I got out it stopped working..it is supposed to be water resistant..now what do I do? Invest another $300 on a versa 4?Moderator Edit: Clarified subject
Resolved! Cannot see new apps to download on Versa 3
So i have a Versa 3 bought in 2020 and i recently found my watch and tried to download a few apps (like calculator and a game). I have a galaxy a15 phone and i went to fitbit app clicked the device icon and selected my watch. I cant see new apps anyw...
Versa 3 button stopped working and battery is draining fast
Hello, I started having issues with my Versa 3. First, this touch button stopped working - it seemed that it was "stuck" in constantly pressed mode, causing watch to vibrate constantly for hours. After the device ran out of charge, I've fully rechar...
Versa 3 screen popped off
I have a Versa 3. No real complaints other than when Google took over I cannot enter the Exercise option from watch. anyway, last weekend I took a big fall on a city street. When the paramedics were done with me I noticed that a corner of my Versa ...
Versa 3 black screen
Hi everyone, I have the same problem as many of you describe with my Versa 3 device. It is the second time such a black screen happens after ca. 1,5 years. I will definetly not buy another Fitbit as this problem seems to be reoccurring and I agree wh...
Versa 3 not syncing sleep and exercise
I have reset both watch and iphone 11 (ios18.4), uninstalled app, restarted iphone11 and added new app. Restarted both devices a few times since then. Bluetooth is on, I can see steps for the day, see sms messages and find a phone is working. This st...
Versa 3 - Battery issues after firmware update
Last week I did the mandatory firmware update to version 36.128.6.21. Before doing the update my battery would last about 5 -6 days (depending on how much exercise I did). Now since doing the update it lasts less than a day. That's with everything t...
Can I have a Family portal?
I have a 6 and mother has 3 I need to keep both monitors for our health. I cannot find the family portal to load both so I can check hers without changing.the system for the watchesModerator Edit: Clarified subject
Versa 3 suddenly not syncing sleep, hourly activity, and calories burned is very low
A couple of days ago my versa 3 stopped syncing sleep; my hourly activity shows up as 0 out of 8 (even though I am moving all the time), zone minutes is 0 when it was regularly twenty to sixty, and my calories burned counter is around a 1000 calories...
Versa 3 battery issue
I have done the update for the battery issue and find it isn't lasting more than a couple of days.I see there is an offer for $80 recompense which is unsuitable but I want a refund on my Fitbit instead.Do I just go to where I purchased it for the ref...
Versa 3 stuck on the Fitbit logo
I reset my versa 4 try turn it back on if flashed the logo from blue to black then the red x and then the screen goes black and dosnt come back on I’ve tried everything .. even bought new charger that isn’t the problem Moderator Edit: Clarified subj...
Versa 3 recording walks when not wearing
My Versa 3 seems to be recording walks almost every hour of the day, even throughout the night when I am not wearing it. Anyone else facing this issue? Not sure how to fix it
Resolved! Versa 3 stuck on the Fitbit logo
My versa 3 screen stoped working after screen was turning on and off with no reason, now I can't navigate through my watch because is stuck on the home screen, help!!!!Moderator Edit: Clarified subject
Versa 3 stuck on the Fitbit logo
Hi for two days my versa 4 isn't even opening. I had some issues before it loses it connection, but then I was erasing the connection and do it again from the beginning and it was OK. But now it won't open. It shows only the fitbit sign and it never ...