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Versa 3 won't pair

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‎04-14-2025 16:54 - last edited on ‎04-16-2025 09:06 by Fitbit Moderator

‎04-14-2025 16:54 - last edited on ‎04-16-2025 09:06 by Fitbit Moderator

  • My versa will not pair. I worked d through the steps to pair yesterday, which responded that I did not have an account,  which I have had for many years. So I created a new account.  It still won't pair. In particular, it did not save the walk I did today, and the clock face says I walked 99,000 steps today. I haven't. 

 

Moderator Edit: Clarified subject

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‎04-26-2025 17:40

‎04-26-2025 17:40

Welcome to the forums @SleeplessLib. 

Thank you for providing this information regarding the difficulty with your Versa 3. 

Please make sure that you are following the steps listed in this help article: Why won't my Fitbit device sync?

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