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Versa 3 Hourly Activity is not working

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‎04-27-2025 15:31

‎04-27-2025 15:31

The "hourly activity" is blank on the 'today" tab of Versa 3 app on my iphone 15.  However, when I touch the "hourly activity" information is shown on that specific screen.  I've tried everything and can't make it work.  Please help!!!!!

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‎05-10-2025 09:29

‎05-10-2025 09:29

I’m having this same issue for about two weeks now. Sooooo frustrating!

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‎05-12-2025 07:45

In response to GeniC

‎05-12-2025 07:45

Hi @andreeaeg It's nice to see you around the forums. @GeniC Welcome to the community.

I appreciate your messages and feedback about this situation regarding this issue. Our team is aware of this and looking into closely. 

I understand your feelings about this situation, and this is definitely not the experience we want for our customers. 

You may need to try uninstalling and reinstalling the application to see the desired results. It's worth a try. 

There should be no loss of information as long as you sync your devices beforehand.

Please remember to: 

  1. Logout. 
  2. Uninstall.
  3. Reinstall. 
  4. Login.

All your feedback is more than welcome and useful for our developers.

I'll be posting here any updates about this situation.

 

MarioSFitbit Modérateur Communauté Fitbit - Si mon message vous a aidé, marquez-le comme solution et félicitez-moi !! Avez-vous des conseils pour être plus en forme ? Forum de discussion Santé et Bien Être.
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