Versa 3 won't charge anymore
Versa 3 won’t recharge - just showing Fitbit symbol when touched otherwise a blank screen. Cleaned all contacts , used a different wall charger . Won’t turn off . Please help ! Moderator Edit: Clarified subject
Forum Posts
Versa 3 won't reset
hello My screen on my versa 3 has gone blank. It is still syncing to the app on my phone and vibrating when I receive messages. I have tried holding the side button until I see the fitbit logo and releasing but nothing happens. I read that changing t...
Fitbit Privacy
I want to be completely private on Fitbit. I don’t want anyone seeing my step count or anything else for that matter. Can someone please tell me how to do this? I’ve tried searching and all I can find are outdated chats from 2020 about how Fitbit won...
Versa 3 calorie tracking
My Vetra 3 is undercounting calories burned. Also in the app, my daily goal for calories burned is 2400, but in the watch it is way over. It’s 9pm and I’ve taken over 12k steps but says I have only burned 949 calories, and have 3,370 remaining to rea...
Resolved! Cardio Health Suggestions on Today Page
Is it possible to not receive the suggestions on cardio fitness goal for the day on today's page? I'm a new mom who barely gets any sleep and, any time I open the app, these suggestions to work harder are just annoying and make me feel like im not do...
Versa 3 stopped tracking my heart rate
My Versa 3 recently stopped reading my heart rate. The strobe on the back of the watch has stopped strobing. I have restarted the watch a few times but have not factory reset it yet. Is this a common issue and what would the fix be, if any? Thank...
Versa 3 stopped charging
My vera 3 stopped charging and it's not responsive at all. I have try different charging plugs and still nothing. Is there a solution for this issueModerator Edit: Clarified subject
Heart rate data not showing but live data is
Hi. I have the fit bit versa 3 and using the fit app on a iPhone 11 in case that’s relevant. My Fitbit works great apart from one issue: it will track my heart rate levels live/real time but when i try to look as saved data it just says, “no data, we...
Historic weekly sleep average data is not showing accurately
I've noticed that all of my weekly sleep averages from January 2024 have been reduced by about 3–6 minutes each. This change was applied across all historical data. Was there a backend recalculation of historical sleep duration? I track it every week...
Versa 3 won't connect to my phone anymore
Hi everyone, For some reason, I have not use my Versa 3 for a while (over 4 months, and I moved to another location). The battery was completely drained. Now after having it charged, it stopped to sync it or connect it to the phone anymore. I tried v...
Fitbit Versa 3 replacement
Agh ! My beloved fitbit versa 3 is irreparably broken. I would love to purchase another one and there are some online. However some sites advise not to as google plans to discontinue all the fits eventually. I have looked at google and Samsung alter...
Versa 3 won't switch off
Versa 3 charged not been completely flat ..screen unresponsive ...can't get it to switch off my holding left button down 10/.15 seconds ..tried a few times ... It's no longer showing a heart beat reading or counting steps and no sleep registering whe...
Versa 3 not reading heart rate , step count
Verse 3 not reading heart rate , step count ,tried factory reset and still not working Moderator Edit: Clarified subject.
What weather app does our devices use?
I am just curious because when searching the answer online the google ai or whatever that thing is called (Fairly helpful when needing to look up something fast.) Says the devices use accuweather but that the accuweather is needed on my phone to use ...
Resolved! Versa 3 battery draining quickly
My versa 3 battery use to last for 6 days then came down to 3 days now lasting no more than 12hrs hours, is it slowly going towards programmed shut down?Moderator Edit: Clarified subject
Versa 3 won't charge
I’ve had this issue before & a replacement was sent May 2024. I can’t seem to get in touch with anyone now it’s all with Google! I’ve submitted an issue via the help centre but no response at all as yet after a day. Customer service is not as good as...
Versa 3 keeps turning on and off constantly
My versa 3 watch keeps turning on and off constantly rebooting. I turn it off and back on seems to works sometimes but not all the time. Also some times i get no time the screen is black. It lets me slide over and to settings thats it. Is my watch to...
On wrist-calls on Versa 3 not working
Hi, I have tried everything to get my versa to pick up calls.. everything installed properly, the versa controls are paired and working. I rebooted Fitbit, watch and phone. I paired and unpaired, I have set the notifications.. I did everything, but I...
Versa 3 battery drains within 20 hours
Oh GEEZ, I'm sorry. I didn't realize I posted it in SDK area. My bad! Yes, if you can move it, I would certainly be grateful. Moderator edit: clarified subject.
Resolved! Versa 3 keeps turning off
Good morning.I have a versa3 purchased 3 years ago that suddenly turned off a few days ago and has not given any more signs of life even though it was charged at 90% (this is reported in the history of the apple cell app). Put it on charge today the ...
Resolved! Versa 3 won't connect to Alexa
As far as I know Alexa is enabled, the battery settings are set to unrestricted and it looks to be running in the background but I still can't use the side button to connect to Alexa. It says sync device and Fitbit mobile app. Which I did and then le...
Resolved! Versa 3 won't show me my heart rate for the day
I can’t see any heart data per day on my Fitbit versa 4 you can for the week but I have heart problems and I will rely on my watch and I need to know what it is throughout the day and you can’t find any of itModerator Edit: Clarified subject
Versa 3 periodically stops tracking my heart rate
Had me Versa 3 for about 4 years and in the last week or so it's become unreliable with tracking my heart rate. Every time I spot that it's stopped I restart it, and I've tried a factory reset a couple of times, but I'm still having the problem. An...
Versa 3 won't charge
Hi All, My Fitbit versa 3 will not charge. The notification advised the watch is too cold. I've had it on my wrist all day so baffled how it's now cold? Any help pls? Thank you Moderator Edit: Clarified subject
Searching for groups
I can’t for the life of me search for groups through the app and I only have the option of creating a new group. I’m not opposed to that but I don’t want to replicate groups that might already exist. Customer support chat did not help.
Versa 3 stuck on the Fitbit logo
I tried to record some exercise on my Versa 3 last evening, but that option didn't work...So I tried to do a soft reset of the watch, but since then it has been in a loop where the watch restarts, gets as far as the log screen and then restarts again...
Versa 3 stopped receiving notifications after updating the Fitbit app
My appointment has updated and now I can't get any notifications on my watch! Tried everything...help please!Moderator Edit: Clarified subject
Versa 3 - besides showing the time all other functions stopped working
Since a few weeks my versa 3 is only showing the time properly. All other functions stopped working. Sometimes screen is ‘always on’ without activating this setting. Timer, alarm and other apps are out of reach because the touch screen is not respond...
Can't unlock my Versa 3 with my phone
My fitbit has locked itself saying unlock on your phone. I tried but it kept saying couldn't connect and then to try to reset it i deleted the device from my phone account but now cant add it back on because I cant see the code its sending because of...
Won't charge with 0% battery
My Fitbit versa 3 stopped working. I have had it charging for two days. I have cleaned the connectors with a soft cloth and with rubbing alcohol. The screen only shows a battery with a 0% in the middle of it. I try to hard start it by holding the...
Resolved! Versa 3 stuck on the Fitbit logo after updating it
My versa 3 was working fine until I updated. Then it was stuck on the logo.i had to reset my watch, but now it is stuck trying to update again. Bluetooth is connected (finally), have deleted Fitbit app and restarted several timesModerator Edit: Clari...
Resolved! Versa 3 stuck on a reboot loop
My versa 3 has been stuck in a restart loop for almost a year now. I have been research different solutions and none of them have worked. It is restarting and vibrating constantly without me interacting with it. I have tried to hold the side and do a...
Resolved! Versa 3 is unresponsive
My versa 3 won’t restart even after trying to hold both buttons for 10 seconds. The logo did appear at first but now nothing is happening when I press the button. Can someone help me solve this issue? Thanks Moderator Edit: Clarified subject
Resolved! Versa 3 - Refund via Payoneer
Clarification: requirements for refund via Payoneer. After healthy scepticism around this whole issue and FB advising point blank that Payoneer was the only acceptable platform for the $50 refund, I reluctantly opened an account on 4 April 2025. Now,...
Resolved! Versa 3 won't charge anymore
My versa 3 has stopped working. It’s only just over 2 years old. It went off, and now won’t charge at all. When it finally did something yesterday the screen was blurry? I can’t restart it because there’s just no charge. I’ve also tried another charg...
Resolved! Versa 3 won't sync anymore
I am frustrated. My Versa 3 stops syncing every few weeks and then I have to reset, turn off and on again, search ways of fixing it etc. Eventually it starts working again but now I don't even enjoy that because I know it won't be long til it happens...
Resolved! Versa 3 blank screen
My versa 3 is now 4 years old and I woke this morning with lines across the screen. It still syncs and gets notifications( it vibrates when I get a message) but I can't see anything on the screen. I have tried to reset it, but can't tell if it has ...
Can't unlock my Fitbit Versa 3 with my phone?!
I’m having trouble with my Fitbit Versa 3. The watch keeps displaying "Unlock with your phone", and when I try to unlock it through my phone, I get an "Error" message. I have already tried the following steps: Removed the watch from my Fitbit account...
Stopped receiving email notifications
Hi All,I am not receiving the battery low notification emails any more since end of april. I have checked the email notification settings and they are active. What else can we check? Thx. Best regards, Miro