Versa 3 won't sync anymore

[Shshshone]

I am frustrated. My Versa 3 stops syncing every few weeks and then I have to reset, turn off and on again, search ways of fixing it etc. Eventually it starts working again but now I don't even enjoy that because I know it won't be long til it happens again! Is there a long term fix or do I need to give up?

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Shshshone. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 3 is still not syncing properly. I understand why you're feeling frustrated, I will do my best to help you with this!

As a first approach, I'd recommend checking if your mobile device meets the requirements to properly operate with your Fitbit device. For more information, see Fitbit Compatible Devices.

In addition, please confirm if you've tried all the steps provided here Why won't my Fitbit device sync? in the order listed.