I have tried every single step suggested in the previous threads that mentioned this problem. I have factory reset the device 8-10 times in the last month. I have unpaired/paired bluetooth, uninstalled and reinstalled the app. NOTHING WORKS. I purcha...
Purchased a pre-owned fitbit versa light. When i first got it just couldn't get it to sync with app so did some research and found that it needed to be reset by holding down the botton on side. I proceed and did that. Now it is stuck on the fitbit sc...
I am getting a "data not cleared" error message on my Versa Lite. I have tried EVERYTHING: hard reboot, reinstalling the app, disconnecting the bluetooth, reinstalling the fit bit. Nothing is working. As a side note, I get as far as choosing to updat...
I suddenly stopped receiving phone calls & texts in my Versa Lite. I tried unpairing & repairing but when I scan my phone does not see it Moderator Edit: Clarified subject
My Versa Lite watch and app are showing HR and minutes sleeping and awake but not Sleep Score, REM, or Deep Sleep since 1/1/2025. I noticed another post suggesting having my spouse wear the watch and will try that. My HR is rather low, so perhaps t...
I bought my son a versa lite (same watch i have) for Christmas. He doesn't have a phone. I am trying to set his watch up. I am about to lose my mind. I tried to set up without an account, but couldn't. I tried to add his watch to my account, but...
Had to do a factory reset on my versa lite watch and now it won't go past the to start down load Fitbit app which I have done. Won't go to next message on setting it up.Moderator Edit: Clarified subject
I need help I need to get the versa light to be able to change the settings to notify me when I get a text message. Somehow I got clicked and I need to go and change that. me I appreciate that. Moderator edit: clarified subject.
My Versa Lite shows no Sleep-datas and no Heart-Frequency. Non from The LED in the backside of the watch send lightning. The LED have no function it seems or have Google the LED Switching Off?Moderator Edit: Clarified subject
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My fitbit versa lite will not keep the correct time. Moderator edit: clarified subject.
Hello everyone,I have a Versa Lite watch, Soudpeats earplugs, Samsung A54 phone.When I start an activity and the watch connects to the phone bluetooth to get the GPS signal, my earplugs disconnect. This means that I cannot simultaneously have both th...
Hi, I recently replaced the screen on my Fitbit Versa Lite and before glueing it down wanted to make sure everything is working correctly. The screen works now but touchscreen doesn’t respond to touch, I can’t swipe or even turn off alarms. Any and a...
I have two Fitbits, without chargers. One is the FB504, ( I don’t know what it is called) and the second is the FB415 SE ( which I think is the Versa lite). I am having a hard time finding out which chargers would work for these watches, and where to...
I purchased a Versa Lite to replace my Versa 2. When I tried to add it, it looked like the process was working, but then I got a message that the update didn't work. It didn't allow me to retry. I could see the device listed in the app and it said Up...
Fitbit versa lite will not hold a charge at all. I cannot even get into the chat or call from my phone. Firmware 38.72.1.23. There is no place to enter it. Only comes up with a different number and instructions for that oneModerator Edit: Clarified s...
My versa lite isn't showing my steps,sleep ect on my watch ,BUT is recording the info on my app ? Things I've done/performed I've factory reset it Updated the watch Charged to full Cleaned the sensor Uninstalled the app and reinstalled it Switched o...
My versa lite won’t charge or turn on I took it off for my wedding and from that day in it will not charge or run on. I have purchased new chargers and docks in hopes it will turn on. I have tried everything! What can I do ? When I login on the app i...
My Versa Lite won't transfer the exercise data from my watch to my fitbit. On my watch it shows 4 out of 5 days exercise and the duration etc. I can only manually add exercise, it doesn't go up on app like it did 2 days ago. I've uninstall the app, r...
Can someone please explain why my Versa is showing me two different step counts for the same day? Moderator Edit: Clarified subject
My mum’s versa lite has a blank screen and nothing I’ve tried has worked I tried resetting and rebooting it as well as letting it sit for a few days to drain the battery and try again. Please help me help mum. She’s 77.Moderator Edit: Clarified subj...
My touch screen is not working. Can anyone help?Moderator Edit: Clarified subject
I did a restart because the watch stopped measuring my heartbeat. Now it won't synce and it is staying on the Download the App screen (in multiple languages). The watch is now useless. Help!
My Versa Lite doesn’t detect my heart rate or my activity. I’ve reset it, deleted it from my settings, and everything else mentioned on here. I don’t even see that this model is available to buy anymore. I wonder why? Any recommendations are apprecia...
A couple of weeks ago when I got into bed, I noticed that my heart rate was in the 90s and went up to the low 100s and then made a rapid decrease. It skipped many numbers as it went back down to the 70s. I figured it was because I was getting into be...
My Versa lite battery is draining down to nothing in less than 24 hours. What do I do?
My hand was et and I wore my versalite2. Then it doesn’t turn on. When I put it on charge , 3 dots behind the watch turns to green but the screen doesn’t turn on. Any help appreciated.Moderator Edit: Clarified subject
Hi, since yesterday my watch has a black screen, initially I thought it was discharged. I charged the during the night and same issue. I’ve also tried this without any change: Connect and deconnect bluetooth switch off the watch by clinking 10 sec o...
After the update my watch no longer vibrated with alarms or timers or anything. And now it's just blinking the logo and I've tried to hold the button on the side with no luck. Ready to throw it at a wall. Moderator Edit: Clarified subject
Anyone have a solution for the gallery on the fitbit app not opening. Says no internet connection except I'm on wifi and tried no wifi. I need to change information on my medical ID app.Moderator Edit: Clarified subject
I have a versa Fitbit lite and I went swimming for less then 10 minutes yesterday which I’ve been able to do with my other two Fitbit versa lites I’ve had. I took it off and dried it but there is apparent water damage and I cannot get it to charge. I...
I'm having trouble with my Versalite (Single button model). It's showing a message that says "To start download the Fitbit app," and I can't get past it to access the menu on the device, enable Bluetooth, or do anything else. I have sufficient batter...
Hello! Anyone know why "sometimes" just recently, my screen will appear faded, and have a hard time connecting to my Bluetooth on my phone?Moderator Edit: Clarified subject
All of a sudden my Versa Lite has become unreadable outside, even if it's not bright sunlight. This makes the watch useless for outside activities. Help!Moderator Edit: Clarified subject
Before you say it, I don't even know if I have access to any phone or account that the fitbit is paired toI had a versa (I don't know what model) that I got secondhand. The thing was super slow and laggy, so I decided to perform a factory reset to ho...
Screen is black and button won't work. Screen comes on when on charge. Called help desk and very unhelpful. Moderator Edit: Clarified subject
Hi! How do I see a map of where I walked after I walk? I somehow ended up with this map from April 9 and I love it! All of my location services are on, GPS, etc. I have an iPhone. I’ve wasted so much time online today trying to figure it out! ...
I just brought a brand new versa lite limited edition and I can’t get the heart tracker to work. I have turned it off forced sync turned it back on and forced sync again and then restarted it and it still won’t track what should I do? Thank you in ad...
For the last week my Fitbit only syncs part of my steps when I sync. My Fitbit gives me the correct amount of steps but not the Fitbit app. The time is also 5 minutes off on the Fitbit. I have turned my phone and the Fitbit off and on, I have deleted...
