Forum Posts

Versa Lite battery drains too quickly

A couple of weeks ago, the battery of my Versa Lite started draining way quicker than before. It used to last more than 5 days and now I barely get through 2 days. I thought it was the battery itself that was giving up after almost 5 years of use, bu...

Versa Lite won't turn on or sync

I take it something is going on with the software? My watches last sync was at 8 PM last evening.And the  symbol has been blinking all night and not recording any statistics and will not turn on.Moderator Edit: Clarified subject

Sbolks by Jogger
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Versa Lite not charging

My Versa Lite stopped charging. I thought it may be the charger so I ordered 2 new chargers. Unfortunately, Versa Lite is still not charging. It was a birthday gift from my husband 4 years ago. I have tried all the instruction advice to no avail  I w...

Nothing works!

I have tryed to get hold on customersuport for several days, but seems pointless. Close to a week ago, my versa lite stopped sync, and the sync button on the app is grey and i cant even click it.  I tryed everything, uninstalled everything, unlinked ...

Piachuu by Recovery Runner
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Versa Lite keeps resetting itselft

My versa lite shuts down for no apparent reason, if i am scrolling through different screens, or just while wearing it.  To restart it i have to it in charging mode in the charger.  Very frustrating, if i wake up at night to check time ond its not re...

ahosein by Jogger
  • 129 Views
  • 6 replies
  • 2 votes

Versa Lite won't turn on or charge

Versa lite quit working screen is blank. Nothing happens while it's on the charger. I've cleaned the charging ports. I've tried hitting the side button still unresponsive. I've tried changing from different outlets. Screen still blank Moderator Edit:...

Is Versa Lite a good/accurate device?

I’ve just been handed down a versa lite and wanted to know if they are any good/accurate, also how do I reset it? I didn’t want to sound rude by immediately asking if it was any good after being gifted it.Moderator Edit: Clarified subject

jaikal9 by Jogger
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Versa Lite battery is quickly draining

I've been using Versalite since 2021, and last week all of a sudden battery drained within an hour. I noticed a continuous red bright light from the back of device which was never seen before. I did the factory reset but it doesn't help. I contacted ...

Farnham by Jogger
  • 107 Views
  • 2 replies
  • 1 votes

Unable to log into an account

Meu relógio foi comprado a cerca de 5 anos atrás, nos eua, desde que eu comprei ele foi logado uma vez, e depois perdemos e e-mail e senha. Desde então ele não funciona mais. Da sempre erro é essa imagem que eu adicionei.   Moderator Edit: Clarified...

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Versa Lite time is wrong

Roughly every other month my time is wrong. The only solution is uninstalling and setting back to factory! It’s driving me crazy, any suggestions?   Moderator Edit: Clarified subject.

Angsty4 by Jogger
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Active Zone Minutes way off

Versa Lite says I spent 50 minutes in the moderate zone. The screenshot below does not support that I spent 50 minutes in the moderate zone. Looking back this appears to be a trend not a one time occurrence. Anyone else showing wildly inaccurate info...

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Versa Lite won't charge or turn on

I have had my lite for 5 years and have had no issues, I got a Sense 2 and gave the lite to my daughter she wore it one day and it seems the battery dies but I have tried to charge it and nothing lights up and I have held the button down for a long w...

Versa Lite is adding too many steps

My versa light is adding between 9,000 and 20,000 steps between 12 and 1 AM every night.  It also shows me sleeping soundly during that time.   I have tried the turn it off and back on but that didn’t work.  My step count is normal all day and then a...

Lynkro by Jogger
  • 81 Views
  • 2 replies
  • 1 votes

Can't download the Bitmoji clock face on my Versa Lite

Tried to download the bit Moji watch face, and it just keeps spinning. I know it said it would take a bit of time, but it’s been four days! I’ve tried shutting down my apps and reloading them, but it still just keeps spinning. Any suggestions?Moderat...

shmack by Jogger
  • 107 Views
  • 2 replies
  • 0 votes

Versa Lite won't charge

Hello, my Versa Lite won't charge up. I've had it nearly 3 years with no problems until today. Cleaned charger Dock and fitbit back but still no joy. Any ideas?Moderator Edit: Clarified subject

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