Forum Posts

Versa Lite stopped working

hello! I’ve had my Versa Lite for 2 months and it suddenly won’t pair with the Fitbit app, and Bluetooth will not work. The app nor my phone will recognize it. I tried all the troubleshooting tips such as deleting the Fitbit app and reinstalling, and...

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Alysine by Jogger
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Fitbit versa lite

My fitbit versa lite wont fully update. Its gets too 97% and just sits there.  I have a samsung galaxy s24 phone. It wont even update on my boyfriend phone. Please help

Versa Lite stopped vibrating

My Versa Lite is not vibrating i reset it mutiple times . I took off DND and Sleep Mode. And I did try to set alarms and timers. I also charged it and nothing. Overall, nothing  worked  any tips to see how I can fix the vibration motor? i still get a...

AN2014 by Jogger
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Versa Lite won't sync with my iPhone 17

A few days after having my new phone, my Fitbit won't sync anymore. I have tried ALL the suggestions eg restart blue tooth, restart phone, restart Fitbit etc etc. Nothing works. What else can I do? When I try to manually sync my Fitbit I get an error...

Versa Lite stuck on "Data not cleared, sync & try again"

Got a new Versa Lite to replace old one. Unable to add watch device to Fitbit App 4.52 on iPhone IOS 18.7. Tried to replace Watch device with New Watch and that didn't work and then deleted old Watch device and then tried adding New Watch device, als...

GarySk by Jogger
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Versa Lite won't turn on

My Versa Lite was having problems with reading my heart beat for a while, and then while I was wearing it, it just would not turn on. I tried to reset it a few times and no logo came on any of the times. I even tried to leave it on the charger for ab...

_Ash by Jogger
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Resolved! Versa Lite won't turn on or charge

Went to bed last night, battery was still in 56%. Woke up to a dead watch. Placed it on charge but it won't charge. Went through all the trouble shooting. Even tried another charger. The watch is just completely dead, stopped working.Moderator Edit: ...

MonPret by Jogger
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Versa Lite - Replacement Charger

I’ve lost my versa lite charger does anyone know how I purchase a genuine fit charger, I’ve ordered 2 from Amazon and neither have worked   Moderator edit - updated subject for clarity

Resolved! Versa Lite won't connect to my phone

I just found my old Versa Lite, and I recently have had a really high heart rate all the time, so I wanted a watch to keep track of it. Anyway, I haven't used this watch since 2020, and I've charged it, but it won't connect to my phone, and I'm prett...

Versa Lite new phone issue

Hi, I recently changed phones (to an iphone12) and am having issues with my Fitbit. My goals have all disappeared and there is no way in the app that I can find to set them again. It keeps disconnecting from Bluetooth. Also when I go to click into mo...

mh2025 by Jogger
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My Versa Lite would not turn on

Display of Versa lite shows black screen all the time , it does not turn on. When I plug it in for charging , there is a small vibration but it won’t turn on. Please help. Moderator edit - Formatting (Subject) 

Resolved! Big drop in breathing rate

My Versa lite showed a large drop in my breathing rate last night which is very unusual and anxiety provoking for me. First time I’ve ever saw my rate so low. I did have pizza and wings early yesterday evening which is something I don’t normally eat ...

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Cannot set up pre-owned Versa Lite

Purchased a pre-owned fitbit versa light. When i first got it just couldn't get it to sync with app so did some research and found that it needed to be reset by holding down the botton on side. I proceed and did that. Now it is stuck on the fitbit sc...

CTrox by Jogger
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Can't set up a Versa Lite for my son

I bought my son a versa lite (same watch i have) for Christmas.  He doesn't have a phone.  I am trying to set his watch up.  I am about to lose my mind.  I tried to set up without an account, but couldn't.  I tried to add his watch to my account, but...

Versa Lite not receiving text notifications

I need help I need to get the versa light to be able to change the settings to notify me when I get a text message. Somehow I got clicked and I need to go and change that. me I appreciate that.   Moderator edit: clarified subject.

Versa Lite is interfering with my Bluetooth earplugs

Hello everyone,I have a Versa Lite watch, Soudpeats earplugs, Samsung A54 phone.When I start an activity and the watch connects to the phone bluetooth to get the GPS signal, my earplugs disconnect. This means that I cannot simultaneously have both th...

Where can I buy a Fitbit charger?

I have two Fitbits, without chargers. One is the FB504, ( I don’t know what it is called) and the second is the FB415 SE ( which I think is the Versa lite). I am having a hard time finding out which chargers would work for these watches, and where to...

Cannot add Versa Lite

I purchased a Versa Lite to replace my Versa 2. When I tried to add it, it looked like the process was working, but then I got a message that the update didn't work. It didn't allow me to retry. I could see the device listed in the app and it said Up...

Njb0125 by Jogger
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Versa Lite won't hold a charge

Fitbit versa lite will not hold a charge at all. I cannot even get into the chat or call from my phone. Firmware 38.72.1.23. There is no place to enter it. Only comes up with a different number and instructions for that oneModerator Edit: Clarified s...

Versa Lite is not showing any of my data

My versa lite isn't showing my steps,sleep ect on my watch ,BUT is recording the info on my app ?  Things I've done/performed I've factory reset it Updated the watch Charged to full Cleaned the sensor Uninstalled the app and reinstalled it Switched o...

Versa Lite won't turn on or charge

My versa lite won’t charge or turn on I took it off for my wedding and from that day in it will not charge or run on. I have purchased new chargers and docks in hopes it will turn on. I have tried everything! What can I do ? When I login on the app i...

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