Topics with Label: Versa Lite

Versa Lite won't charge

Hello, my Versa Lite won't charge up. I've had it nearly 3 years with no problems until today. Cleaned charger Dock and fitbit back but still no joy. Any ideas?Moderator Edit: Clarified subject

Are the Versa Lite bands interchangeable with Versa 2?

Is Versa Lite the same as Versa 2 when buying watchbands? Moderator Edit: Clarified subject

Verse lite not detecting heart rate

Verse lite, heart rate nor sleep is working. Have reset still not working. Moderator edit: clarified subject

Resolved! Why do we have to use a special clock face to get SpO2 readings

Why do we have to use a special clock face to get SpO2 readings on the Versa Lite?

SpO2 Signature clock face by Fitbit for Versa Lite

When battery is low the low battery icon shows up in the upper left-hand corner of this clock face which is the same corner that the day and date is in, therefore, until the device is charged and low battery icon goes away, you cannot see the day and...

Incorrect time/date on Versa Lite

My fitbit is sync to phone. Time and date is incorrect. Fix it now. Moderator Edit: Clarified subject.

Resolved! Remove weather app on Versa Lite

Is there a way to uninstall the weather app from the Versa Lite?

Resolved! Versa Lite stuck on the Fitbit logo when swiping up

I haven't worn my Versa Lite in a while and I know there have been numerous changes. I notice when I swipe up from the bottom of the screen on the Versa Lite it does not show the Today screen. It will show the Fitbit logo but then goes right back t...

Returned Versa Lite and haven't received email response

Item was returned to Fitbit via their provided returned label thru DHL with confirmation of receipt. Fitbit said it takes abt 5-10 business days to respond to my email. It is now passed 10 days ( dropped on 26/12/2023) and still no respond. Have enq...

Versa Lite stopped counting HR & Steps, restarted, factory reset, now no connection

I completed recent software update, previously tracker was working fine, but outdated. HR had ???, steps "declined". I'm on the most recent app on my android. I restarted as per previous users threads guidance, no change. I uninstalled and reinst...

Versa Lite doesn't track steps

Over Christmas we had 3 new fitbits opened in our home. Through the process of setting them up my Versa Lite was disconnected from my phone. When I figured out what was happening I reconnected it only to realize it's no longer counts my hour or daily...

Versa Lite - does not keep the correct time.

The clock on my Versa Lite does not keep the correct time. How can I adjust the timw? Moderator edit: updated subject for clarity

Versa Lite won't respond to anything

Watch stopped working. Screen blank. Tried to restart by holding button 10 seconds but still blankModerator Edit: Clarified subject

Spotify is not working on my Versa Lite

Is there a reason why I can't get Spotify to run on my versa light watch? Moderator Edit: Clarified subject

Weight badge isn't reading

I lost 38 lbs in the last 2 months and it's not registering in the weight loss badges.. even thought i have logged it. The 15 lb and 30 lb weight badge isn't lighting up.

Versa Lite not showing hourly steps

My Fitbit always showed my steps by the hour. I could look at my watch and it would tell me if I had done my 250 or if I hadn't. Today it is giving me a count since I got out of bed this morning, so I have to calculate where I need to be by the next ...

Versa Lite battery is draining quickly

My Fitbit lite battery is now running down after two days, I have changed nothing in the way I use it or operate it etc and have reset it but no improvement. It charges very very quickly. Moderator Edit: Clarified subject

Versa Lite is not tracking my distance while spinning

Distance: Why is my Fitbit Versa 2 not recording my spinning distance? I do hold the sensor handlebars as it records all the tasks while spinning.Moderator Edit: Clarified subject

Versa Lite won't sync

Me too, and time won’t sync eitherModerator Edit: Clarified subject

Unable to categorize workouts

Worked out today and when I went to go categorize my workout that function has disappeared entirely. My app, phone and watch are all up to date. I have no idea why I can’t categorize when I could literally the day before yesterday. I’ve spent hours t...

Versa lite overheated by sun

what do I do when my Fitbit overheats by the sun?

Versa lite not working

Stuck on the logo screen and shuts off and it says 0%. And it won’t charge. I tried troubleshooting steps from support. It did not help.

Red x on my Versa Lite

I have a red x on my fitbit versa lite and I can't get it cleared off. Moderator edit: updated subject for clarity.

FREE STEP GOAL BAC. Basic challenges

This pay **ahem** is for the birds we need have a FREE version for poor people family and friends for step challenges

Versa Lite won't charge

Versa lite won’t chargewhen I hold the reset button for 10 sec the Fitbit logo does not appearHave tried switching locations: usb to laptop, fast charging usb, wall outletstill not does power up. Moderator Edit: Clarified subject

Resolved! App home page

How do I change the Home Screen on my Fitbit app on my phone. I want my statistics,( weight , steps, calories burned), in a different arrangement. thanks in advance

Resolved! How do I change the clock face on my Versa Lite?

I have a Versa Lite. How do I change the clock face? I used to be able to do it from my phone but I cannot do that now. Can anyone help me?Moderator Edit: Clarified subject

Versa Lite not showing “Today” screen, it returns to Home Screen

My Versa Lite is not showing me the ‘Today’ screen info for tracking of my steps, calories, etc. It shows the ‘Today’ screen and then goes back to the Home Screen. I already restart it, changed some clocks and it still presents this error, Help Pleas...

Resolved! Versa Lite is showing the wrong time

Need to reset the timeModerator Edit: Clarified subject

I put the Versa lite upside down in charger by accident

The Fitbit went dead but I had noticed I had it upside down on the charger. The aluminum frame of the charger was getting hot. This is easy to do since it does not make you install it correctly. Is this way my fit bit failed? Has anyone else plug...

About software installation problem

I got a notification for new software installment and when I installed my software my watch charging went 0percent immediately. But my watch is not working even after 48hrs and also software is also not installed. Please sort out my issue urgently.

Resolved! Versa Lite is tracking my calories too low

Out of nowhere 2 days ago, the calories burned are completely different (lower) then they usually are. I haven't changed anything. I did a 10km run and my Fitbit told me I burned 80 calories, which is obviously wrong. Any one else experiencing this o...

Versa Lite Sync doesn’t refresh Today tab in the app

Every time I do a sync with the new app (72.1.23) the data displayed has errors, e.g. Health Metrics, Activity, etc. I found if you change to yesterday and back to today, it refreshes and updates the data. Fix your software!!! You programmers always...

Resolved! How do I turn off "Look Alive" alarm on my Versa Lite?

How do I turn off a "look alive" alarm? Moderator Edit: Clarified subject

Versa Lite no longer syncs

I can’t sync my versa lite since 6/10/23 how is that possible I can’t see my sleep log, nor many other things Moderator Edit: Clarified subject and updated label

Resolved! Can you rearrange tiles on the new Fitbit update?

I'm very unhappy with the last update because on the main screen I always looked at my steps first and then sleep etc. You can't rearrange the icons for your life style and have to go by the new preset ones. Is there any way to arrange the icons to y...

Resolved! Can't edit exercises on the new Fitbit app

When I push mow my Fitbit always think I am mountain bike riding but I was always able to edit to make it walking. I can no longer edit exercises at all.Moderator Edit: Clarified subject